Director of Technical Delivery

At Liquid Web, we have a passion for empowering businesses and entrepreneurs to grow online through our premier hosting and cloud services. We're driven by innovation, a customer-first attitude, and a talented team that works hard to deliver unparalleled solutions. Our incomparable dev team is at the heart of that mission, dedicated to providing solutions that are both groundbreaking and reliable.
We're looking for a visionary Director of Technical Delivery to lead and inspire our technical delivery team. This leader will be responsible for overseeing the end-to-end delivery of technical projects and initiatives that push the boundaries of what's possible in hosting and cloud solutions. As the Director of Technical Delivery, you'll be responsible for ensuring projects are delivered on time, within budget, and with the high level of quality our clients expect from Liquid Web.
This is a permanent, full-time, remote direct hire position with a pay range of $110k - $150K annually.
Responsibilities:
Be 'the go-to person' for the most complex IT Project Management assignments
Delegate project tasks based on individual strengths, abilities, and experience levels of staff members
Implement disaster recovery and backup procedures
Manage/direct one or more varied teams of individuals from all aspects of the organization
Anticipate project requirements and ensure goals are met
Benchmark operations against industry and identify functional performance levels
Forecast requirements and work to meet those requirements within the constraints of provided budget and timelines
Provide leadership, direction, and drive standardized project management methodologies
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
Ensure that all policies, new products, changes are identified and documented
Continuously identify and implement efforts to improve the efficiency and effectiveness of the team
Be responsible for the employee life cycle including; disciplinary actions, performance reviews, goal reaching activities, fostering a positive environment, following company policies, etc.
Manage relevant partnership and licensing agreements and ensure compliances
Participate in the incident management process
Skills, Competencies, and Qualifications:
Bachelor's Degree or an equivalent combination of certifications and/or experience
10+ years technical project management experience with at least 5 years in a leadership role
Sufficient level of technical aptitude to effectively assess and communicate any technical risks or challenges
Able to present ideas, collaborate effectively, and influence at all levels of the organization
Creativity and flexibility to facilitate leveraging solutions for positive outcomes
Strong perspective, understanding, and sensitivity towards business needs and hurdles
Exceptional multitasking skills while maintaining a fine attention to detail
Ability to exercise flexibility to quickly change priorities as needed
Excellent, clear, and concise communication skills, both oral and written
Preferred Qualifications:
PMP certification
Scrum Master certification
Lean / Six Sigma experience
We Offer:
Excellent Employer paid Benefits options - Medical, Dental, Vision, Prescription
Traditional and Roth 401k with company matching
Fun employer-sponsored events
A collaborative team culture
Consistent/set work hours
Challenging non-redundant daily duties
A voice in how things get done
Access to ongoing training
Disclaimer:
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains 'at will'.
Equal Employment Opportunity Policy:
Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
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