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Salary: $46,307.67 - $59,042.29 Annually

Location : College Park, GA

Job Type: Full-Time

Job Number: 1535-019

Department: Information Technology

Opening Date: 09/13/2024

FLSA: Non-Exempt

Summary

A successful candidate will play an active role in the City of College Park's existing operational success. The purpose of this position is to evaluate, maintain, monitor, and provide technical support for CCTV enterprise system. Develop solutions for business work flows and procedures. Successful implementation ensures the effective use of the latest CCTV technology throughout the City.
Essential Functions

Independent judgment is required to identify, select and apply the most appropriate of available guidelines and procedures as well as interpret precedents. This is a highly technical hands on position responsible for providing technical expertise in the support and analysis of city enterprise cameras, software applications, video databases, networks and CCTV work flows under the general supervision of the Chief Information Officer.

  • Monitor all enterprise CCTV and repair cameras if needed
  • Design and planning of CCTV infrastructure to support new applications and technologies
  • Acts as a liaison between city staff, vendors and other IT staff
  • Analyzes existing business work flows and suggests configuration changes and process improvements to the enterprise camera system
  • Reverse engineers existing CCTV layout if needed
  • Remediates existing problems and suggestions automation and other relevant innovations
  • Performs analysis and makes recommendations regarding video server and network related equipment & software
  • Participates in the development of policies and procedures for use of CCTV network facilities and system application and then ensures implementation
  • Provides technical documentation and maintains citywide technical knowledgebase of CCTV infrastructure
  • Develops and/or coordinates training for end users and IT staff if needed
  • Maintains project schedule for all CCTV related projects and implementation
  • Develop Disaster Recovery/Business Continuity Plan for enterprise CCTV
  • Develops and evaluates options in infrastructure planning to support new applications and technologies.
  • Performs other administrative duties as required.
  • The omission of specific duties does not preclude the supervisor from assigning duties that logically relates to the position.
Required Knowledge, Skills and Abilities
  • Knowledge of principles, theories, and methods of CCTV network management
  • Knowledge of radio waves/signal technology
  • Knowledge of LAN/WAN structure
  • Knowledge of Public Safety Technology and trends(Body Cameras, Records Management System, Syscom)
  • Knowledge of network operating software such as Microsoft Exchange, Microsoft PowerPoint, Microsoft Project, Microsoft SQL Server, etc.
  • Knowledge of the Software/Systems Development Life Cycle (SDLC)
  • Knowledge of hardware such as Dell servers, VMWare, Cisco Switches and Routers, etc.
  • Excellent oral and written communication skills, including presenting to groups and in a one-to-one setting.
  • Limited pushing, pulling, lifting. (Lifting would not exceed 20 lbs.) and mobility on premises necessary.
  • Experience in communicating with diverse communities, and in establishing and maintaining cooperative working relationships.
  • Ability to independently handle multiple work unit priorities and projects. Ability to interpret and apply policies and procedures independently; use judgement and discretion to act when precedents do not exist.
  • Ability to handle information of sensitive and confidential nature in the utmost professional manner.
  • Effective analytical and decision-making skills. Excellent communication (oral and written), organizational, and time management skills. Effective interpersonal skills and ability to work with diverse constituents.
  • Attention to detail and adaptability to a changing environment is extremely important as well as dependability.
  • Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.
  • Moderate physical activity. Requires handling objects of average-weight up to fifty (50) pounds or standing and/or walking for more than four (4) hours per day.
  • Note: In compliance with the American Disabilities Act (ADA), those functions of the job which are identified essential are required to be performed with or without reasonable accommodations. Requests to facilitate the performance of essential functions will be given careful consideration.
Qualifications
  • Bachelor's degree preferred or 5 years work experience coupled with 2 years technical education.
  • Fiber, telecommunications, radio signal, and other relevant technical certifications a plus.
  • Experience in communicating with diverse communities, and in establishing and maintaining cooperative working relationships.
  • Proficiency in MS Office Suite, as well as knowledge and understanding of organization structure, workflow, and operating procedures.
  • Extensive hours and weekends will be required at times.
  • Pre-Employment screening is required: criminal background-check and drug testing.


The City of College Park offers a complete benefits package to full-time employees in including healthcare, dental care, vision care, Flexible Spending Account (FSA), Health Savings Account, life insurance, long-term disability insurance, short term disability insurance, pension, holidays, vacation, sick leave, Employee Assistance Program (EAP).

Read the full job description and apply online on the recuiter's web-site

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