Account Director

time left to apply End Date:
February 2, 2025 (30+ days left to apply)

job requisition id R9000

Overview

The Senior Account Manager is responsible for driving revenue growth through the acquisition, development, and management of Banking and Financial Services accounts.
The responsibilities of this role include account planning and management, opportunity management, pipeline development and forecasting in Salesforce CRM, and supporting the sales individual/pod team structure in a hybrid-work model to achieve or exceed targets on a consistent basis.

KeyAccountabilities

• Client Relationship Management build and maintain strong, long-term relationships with key clients.
  Act as the main point of contact, ensuring client satisfaction and trust.
  
• Strategic Planning develop account strategies to achieve client objectives and align them with the Escode company goals.
  Identify opportunities for upselling or cross-selling additional services.
  
• Revenue Growth drive revenue growth by meeting or exceeding sales targets for assigned accounts.
  Develop proposals and negotiate contracts to secure renewals and new business.
  
• Leadership and Coordination collaborate with internal teams (e.
  g.
  , marketing, product development, support) to deliver exceptional results for clients.
  Lead accounts, providing clear direction and support.
  
• Problem Resolution address and resolve client concerns and escalations promptly and effectively.
  Proactively identify and mitigate potential risks impacting client success.
  
• Performance Reporting track, analyze, and report on key account performance metrics.
  Provide clients with regular updates and insights on project status and outcomes.
  
• Market & Industry Insight stay informed about industry trends and competitors to provide clients with informed recommendations.
  Use insights to guide clients' strategies and adapt company offerings as needed.
  
• Budget and Resource Management oversee budgets related to client accounts to ensure profitability and resource efficiency.
  Balance client needs with the company's financial and operational constraints.
  
• Proposal Development - Create and present compelling proposals tailored to client needs and business objectives.
  Ensure proposals address client challenges and highlight the value of company offerings.
  
• Contract and Compliance Management ensure all client engagements adhere to contractual agreements, timelines, and regulatory standards.
  Monitor compliance with SLA's and adjust plans as needed.
  

Skills

We require an individual with proven experience in:

• Excellent communicator at all levels written and verbal and able to effectively create and structure communications with a view to generate opportunities and build relationships.
  
• Strong Business Acumen Ability to secure understanding of a client's business strategy and articulating value propositions aligned to their organization.
  
• Expert in sales forecasting and account planning.
  
• Enthusiastic self-motivator.
  
• Effective team player.
  
• Working experience with Salesforce CRM, Microsoft Office, Collaboration Tools, LinkedIn, ZoomInfo.
  
• Experience in a recognized sales training/methodology discipline for account planning and sales cycle management (i.
  e.
  , MEDDPICC).
  
• Ability to work towards various key performance indicators that support the go-to-market strategy.
  
• Ability to work in a hybrid-work environment between office and remote (home).
  
• Knowledge and understanding of the technology, software, and cloud industry; and key finance vertical is a plus.
  

About your application

We review every application received and will get in touch if your skills and experience match what we're looking for.
If you don't hear back from us within 10 days, please don't be too disappointed we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email .
@nccgroup.
com.
All personal data is held in accordance with the NCC Group Privacy Policy.
We are committed to diversity and flexibility in the workplace.
If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does.
To apply, you must be willing and able to undergo the vetting process.
This role being advertised will be subject to BS7858 screening as a mandatory requirement.

About Us

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers.
Born in the UK, we now have offices in North America, Canada, Europe, Asia-Pacific, and the United Arab Emirates.

We are passionate about helping our customers to protect their brand, value, and reputation against the ever-evolving threat landscape.
We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate we work together, we are brilliantly creative, and we embrace difference.
We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally, and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.