Chief Nursing Officer - St. Mary's Medical Center

MARKET SUMMARY:

PALM BEACH GROUP

St. Mary's Medical Center, West Palm Beach, Florida

Founded in 1938, St. Mary's Medical Center is a 420-bed, acute care hospital that provides medical, surgical, obstetrical, pediatric, trauma and emergency services to a five-county area. What started as a small 50-bed facility founded by the Franciscan Sisters of Allegany, has grown into a dynamic institution, known for its innovation and award-winning programs, as well as a legacy of excellence that began more than three generations ago.

A leader in critical care medicine, St. Mary's treats more than 70,000 emergency and trauma patients each year. With advanced diagnostic and imaging services, we are the only GE Show site in the Southeastern United States for neurointerventional imaging technology. Our dedicated team of physicians and staff has helped us achieve top quality awards through The Birthplace, our level I trauma center, comprehensive stroke center, level III NICU and more. St. Mary's Medical Center has many specialized programs, including a state-designated Regional Perinatal Intensive Care Center and Level III Neonatal Intensive Care Unit.

The Palm Beach Children's Hospital at St. Mary's Medical Center is the only dedicated pediatric hospital between Ft. Lauderdale and Orlando. As members of the national Children's Hospital Association, we provide highly specialized services to more than 50,000 children each year. Our campus is also the home of Quantum House, a hospitality home for families of pediatric patients. Our numerous employees and affiliated physicians have dedicated themselves to healing our community

POSITION SUMMARY

FUNCTIONAL EXPECTATIONS & REQUIREMENTS:

Retaining great people at the facility

• Collaborate with human resources and other team members to select, on-board, orient, and provide coaching for direct reports.
• Evaluate and monitor facility level people pillar statistics, participate on related calls as necessary.
• Consider and/or implement nurse residency programs to ensure pipeline for facility.
• Collaborate with team members to formulate programs to enhance work life balance.
• Partner with related team members to promote a safe work environment that is based on a zero tolerance for sexual harassment, workplace violence and verbal and physical abuse.
• Collaborate with related team members to promote an effective facility level competency program.
• Collaborate to promote a robust employee development and education program that responds to the unique needs of employees across the career continuum (novice to expert).
• Work cohesively with related team members to develop and implement recruitment and retention strategies that ensure a qualified and stable workforce.
• Participate in workforce planning to ensure an adequate and competent workforce.
• Support the design of effective and competitive compensation and benefits programs.

Communication and Relationship Building

• Effectively communicate with all internal and external constituents, including staff, colleagues, and physicians.
• Communicate and administer human resource programs and procedures in accordance with established policies.
• Manage organizational relationships in a manner which builds mutual trust and respect. Establish trusting and collaborative relationships.
• Address and manage conflict in a constructive and productive manner.
• Give timely feedback and reinforce positive behaviors.

Leadership Influence

• Create and communicate a compelling shared vision.
• Develop effective strategies for addressing organizational priorities.
• Develop, communicate and monitor performance expectations.
• Formulate objectives, goals, and specific strategies related to the organization's mission and vision.
• Understand effective organizational outcome measures in order to balance cost, quality and service.
• Measure and analyze performance from the learning and growth, business process, customer, and financial perspectives.
• Promote a results-oriented environment.
• Develop succession plan for nursing leadership.
• Demonstrate effective change management; able to serve as an organizational change agent.
• Coach and mentor aspiring nurse leaders.
• Create an environment in which professional and personal growth is an expectation.
• Articulate the application of ethical principles to operations.
• Manage organizational and individual performance with appropriate rewards.
• Represent nursing and patient care issues within the organization's governance and medical staff structures.
• Represent nursing and patient care in strategic planning and quality initiatives with the governing body.
• Educate the organization's board members and physicians regarding healthcare/value of nursing care.

Diversity

• Create an environment that recognizes and values diversity.
• Develop processes to incorporate cultural beliefs into care.
• Design strategies that address the unique needs of a diverse workforce, patient population, and community.
• Assess the current environment and establish indicators of progress toward cultural competency.

Shared decision-making/Shared Leadership

• Engage staff and others in decision-making.
• Promote decisions that are patient centered.
• Provide an environment conducive to opinion-sharing.
• Promote systems thinking as a value in the nursing organization.
• Consider the impact of nursing decisions on the health care organization as a whole.
• Provide leadership in building loyalty and commitment throughout the organization.
• Synthesize and integrate divergent viewpoints for the good of the organization.
• Involves employees in decision-making.
• Attend and participate in regional CNO calls and meetings.

Clinical Practice Leadership

• Understand and articulate patient care standards reflected in federal and state regulation, TJC, the state Nurse Practice Act, and organizational policies and procedures.
• Maintain knowledge of current nursing practice and roles and functions within nursing and other healthcare disciplines.
• Maintain current knowledge of patient care delivery .