Systems Administrator

MSI is a full service HVACR contractor offering an array of energy efficient air-conditioning services from concept to completion, maintenance to repair and everything in between. With more than 45 years of service under our belt, MSI continues to be recognized for our visionary leadership and superior craftsmanship in the design and installation of energy-efficient cooling systems.

MSI seeks talented performers and offers a challenging and rewarding work environment that emphasizes teamwork, results, and most importantly honesty and integrity. We value our employees and are committed to attracting highly skilled, talented individuals to join our strong, family-oriented workforce and to help us build on our success.

We are a Drug Free Workplace and an Equal Opportunity Employer.

Job Title: Systems Administrator

Department: IT

FLSA Status: Salaried

Reports to: IT Manager

Coordinates With: Vice President, General Managers, Accounting, Field Employees

Salary: Commensurate with experience + Benefits

JOB SUMMARY

The Systems Administrator is responsible for managing and maintaining local IT systems while collaborating with the corporate IT group to ensure alignment with organizational objectives. This role involves installing, configuring, and troubleshooting hardware and software, providing technical support to users, and overseeing local network operations. The Systems Administrator plays a key role in optimizing system performance, ensuring data security, and supporting specialized departments, such as the HVAC Building Automation Controls group, with their IT needs. This position requires a proactive approach to problem-solving, excellent communication skills, and a commitment to continuous improvement and innovation.

NETWORK ADMINISTRATION

• Resolves encountered problems in daily operation and administration of the network.
• Manages security, system performance, and system backup on a local level.
• Designs, specifies, configures, installs, and maintains local area network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, switches, cabling, and internet service providers.
• Follows policies and procedures related to network hardware and software acquisition, use, support, security, and backup.
• Establishes, maintains, and documents network users, user environments, directories, and security.
• Creates and maintains system documentation, including hardware and software inventory, network logical blueprint, network physical blueprint, standard operating procedures, system, and software specifications.
• Orders equipment in compliance with procedures and manages inventory of replacement parts.
• Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.

• Communicates with other departments to report and resolve software, hardware, and operations problems.
• Consults with department managers to develop system solutions consistent with organizational objectives.
• Researches and evaluates new technologies as requested.
• Installs and tests software upgrades.
• Maintains development and production environments.
• Disposes of equipment in compliance with EBS and EPA requirements.
• Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computers.
• Coordinates activities with the help desk, network services, or other information systems groups.
• Replaces defective or inadequate software packages.
• Assists the Controls Department with networking and computer issues within their department and with clients.

• Provides specialized IT support to the HVAC Building Automation Controls group, ensuring seamless integration and functionality between building systems and customer networks as required.
• Diagnoses and resolves networking and connectivity issues within the BAS infrastructure, collaborating with internal teams and clients as necessary.
• Works closely with the Controls Department to develop and implement IT solutions that optimize the performance of building automation systems.
• Ensures that EMCOR security protocols are implemented and maintained for all connected BAS systems.
• Manages and supports communication between BAS and external systems, ensuring data integrity and availability.
• Provides training and technical support to Controls Department staff to enhance their understanding of IT-related aspects of BAS operations.
• Documents procedures, system specifications, and troubleshooting steps related to BAS support for future reference.

• Excellent working knowledge of personal computers, peripherals, and Windows-based systems.
• Solid understanding of both networking and telecommunications theory and practice.
• Familiarity with building automation systems and their IT-related components preferred.
• Strong problem-solving skills and the ability to work effectively in a cross-functional team environment.
• Four-year college degree or extensive education and experience in a related field.
• Must possess strong analytical skills
• Excellent organizational and time-management skills
• Ability to multi-task in a fast-paced work environment
• Ethical and discreet
• Familiarity with cloud-based technologies.
• Ability to travel occasionally between local offices (Orlando and Jacksonville) when needed.

• Each employee has a responsibility for their own safety, the safety of their co-workers, and the community in which they are operating.
• In the performance of duties and responsibilities, you are expected to observe all safety, health, and loss prevention rules, practices, and procedures, as well as specific instructions related to the safe and efficient performance of your work.
• An effective and viable safety, health, and loss prevention program will be attained only when all employees are safety conscious and keenly aware, both mentally and physically, of the potential hazards of your environment.