Suicide Prevention Training Manager

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

* A flexible hybrid work schedule (three days in the office, two days' work from home)

* Full medical, dental, and vision coverage for both teammates AND family members

* Competitive pay and performance incentives

* A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

HIRING TEAM TALENTCAST: CLICK HERE to listen to this 12-minute conversation with Lyndsay Tkach, our Triage Director, as she describes this position and what it takes to be successful in this role.

DUTIES & RESPONSIBILITIES

• Manage a team of local and remote suicide prevention specialists focused on delivering high levels of service, training, support, and subject matter expertise

• Oversee the delivery and evaluation of Wounded Warrior Project's Suicide Prevention Program initiatives for both internal and external stakeholders.

• Partner with senior leadership and other stakeholders in the development of short- and long-term learning strategies that support programmatic and organizational needs.

• Monitor team performance. Collect and analyze relevant data and prepare statistical reports with performance metrics to demonstrate the productivity, quality, and effectiveness of the Suicide Prevention program.

• Serve as a mentor to the team, developing their skills and abilities, and supporting them as they provide internal and external programming.

• Create and produce reports for internal WWP departments and external partners on the impact associated with suicide prevention efforts.

• Promote a supportive working environment that encourages teammates to proactively address issues and solve problems.

• Coordinate with other Mental Health and Wellness teams to ensure national initiatives are in alignment.

• Develop and lead suicide prevention training curricula to maximize impact on strategic measurement scales.

• Facilitate training and provide support to internal and external stakeholders.

• Promote access to additional prevention training programs, including training additional trainers.

• Work collaboratively with the Mental Health Triage team to implement and analyze early detection measures and appropriate interventions.

• Design and execute monitoring processes, including conducting file audits, assessments, documenting results, and analyzing data trends.

• Generate database and budget reports on a regular basis for leadership.

• Work with other WWP staff to develop and implement processes that ensure grant compliance.

• Serve as the primary point of contact for collaboration with IT, Metrics, and Marketing/Media teams.

• Serve as a subject matter expert for suicide prevention initiatives.

• Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Strong verbal, written, and electronic communication skills.

• Proven success in leading, coaching, and mentoring teams. Effective management skills that foster open dialogue with staff. Team-oriented with a strong desire to engage with others in day-to-day activities.

• Working knowledge of program development and management.

• Demonstrated ability to conceptualize, develop, and deliver organizational and programmatic content, as well as comprehensive, professional training materials.

• Strong understanding of relationship management and partnerships.

• Demonstrated ability to develop and maintain professional relationships and create a diverse network of resources, built on WWP's supportive presence within the community.

• Effective group presentation and facilitation skills. Confident communicator with a proven ability to present information effectively to various audiences, including large groups, small groups, and individuals.

• Professional presence and demeanor.

• Demonstrated commitment to community service and philanthropy, with an understanding of successful grant acquisitions supporting non-profit organizations.

• Understanding and expertise in program and project management, including assessing outcomes and impact, and effectively managing programs and projects from strategy through execution.

• Self-motivated, outgoing, and personable, with a proven track record of effectively engaging and building positive relationships with diverse populations.

• Proven ability to create data visualizations to communicate programmatic and organizational impact.

• Strong analytical and problem-solving skills with the ability to evaluate information, identify problems, and implement the most effective solutions.

• Proven capacity for proactively taking initiative and thriving in independent work environments.

• Proficiency with Microsoft Office, e. g. , Word, Excel, Outlook, PowerPoint.

• Highly motivated, passionate, and creative team player with demonstrated commitment to the organization's mission.

• Strong understanding of Wounded Warrior Project and its mission, values, programs, and services, and the impact of these programs and services on wounded warriors and their families.

• Demonstrated emotional intelligence with the ability to handle sensitive matters with diplomacy and empathy.

• Ability to establish credibility, be decisive, influence others, and influence change.

• Unequivocal commitment to the highest standards of personal and business ethics and conduct.

• Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

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