About Us:
At Hancock Injury Attorneys, we champion justice and compensation for our clients. We maintain a high team-to-client ratio which allows our team to provide nothing less than exceptional client service while at the same time providing an ideal work-life balance.
Position Overview:
We are seeking a Pre-Litigation Personal Injury Case Manager with Florida law experience who will know how to do the job on day one. If you're a skilled professional who values working with lawyers and other team members who hold as a core value that everything done should be in the best interest of the client, we welcome you to join our AV-rated firm in Tampa.
As a case manager, you will be responsible for opening files, client communication, medical management, requesting records, preparing demands, negotiating medical bills and preparing closing statements.
Key Responsibilities:
Manage a caseload of approximately 50+ pre-litigation personal injury cases under partner supervision.
Maintain communication with clients, ensuring they feel supported and updated.
Interact with medical providers, insurance adjusters, and monitor medical records for treatment compliance.
Prepare demand packages, assist with negotiations, and handle closing statements.
Negotiate medical balances and review records to resolve billing issues post-settlement.
Requirements
Qualifications:
Education: Associate's degree or higher (preferred)
Experience: Minimum of 5+ years as a Plaintiff's pre-litigation personal injury case manager (in Florida), with the ability to manage cases independently from day one
Software Proficiency: Knowledge of Filevine (preferred), Office 365 (Outlook, Word, Excel, SharePoint), and Zoom
Other skills highly valued: Strong organizational, detail-oriented, and communication skills with a client-first approach
Benefits
Base Salary: Starting at $65,000 with potential for an increased offer for the right candidate
Bonuses: Quarterly performance-based bonuses ($1,500+ per quarter) and additional bonuses for Google Reviews (average $200-$900)
Time Off: Generous vacation plan, including a week off between Christmas and New Year's and Paid Time Off during the year
Benefits: 401(k) with matching, health insurance, paid parental leave
How to Apply:
Submit a cover letter detailing your experience and interest in the role, along with your resume. Direct inquiries to the firm are not encouraged; we will reach out to candidates of interest.
Thank you for considering a career with us. We wish you success in your job search.
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