Sr. Project Manager, Microsoft - PMP

Primary Job Duties and Tasks

Work under the direction of the IT Project Sponsorship, including the IT Team Lead and stakeholders, to manage one or more large, highly complex project. Participate in and lead activities as directed by the Agency.

Monitor and collaborate with project team members to ensure compliance with Division of IT Information Systems Development Methodology (ISDM) business processes, methodology, standards, and templates. Work products and documentation will be in the Agency ISDM template format and will comply with the Project Management Oversight Rule 60GG-1, Florida Administrative Code.

Work with the project team in a hybrid Agile environment to create and refine the product backlog, plan sprints, and track work assignments in Azure DevOps.

Develop and maintain a Project Charter, Project Plan, and Project Schedule with a Work Breakdown Structure (WBS) and associated costs for the complete project life cycle. The Project Schedule must show coordination, initiation, planning, execution, controlling, and closing activities for the project.

Facilitate meetings with project team members and stakeholders.

Direct activities of Agency designated project teams to develop, maintain, support, and enhance custom software applications in conformance with the adopted methodologies, standards, and practices, following an approved project governance structure.

Assist in documenting current and future state business processes and business requirements and/or user stories. Develop process flows and system documentation conforming to standards.

Capture, track, and disseminate information pertaining to issues and risks with contingency and mitigation plans defined by teams and the project charter and tracked in the team repository.

Oversee development and recording of meeting agenda(s), decision point documentation and meeting summaries for all project teams, as applicable.

Report and communicate project status to project team members and stakeholders. Disseminate information to all team members through transmittal methods directed by the Agency per the project communication plan.

Coordinate completion of work with team members including any other Agency vendors to implement the system improvements and/or new systems, as necessary.

Develop and update plans to design, test and pilot required systems. Develop and execute software test plans as needed.

Develop and update a training plan, including developing training material(s).

Identify and manage technical and non-technical issues and risks that could impact the project. Use problem solving skills to remove obstacles, resolve conflicts, and mitigate risks when possible and escalate to management when appropriate.

Coordinate with the Agency s designated Lead Applications Development Supervisor to promote production deployments using the Agency s change control process.

Adapt to changes in daily work plans based on customer support needs.

Adhere to all security policies and procedures in the use of the Agency network and resources.

Abide by security policies when accessing the Agency s buildings and systems.

Specific Knowledge, Skills, and Abilities (KSAs)

The selected candidate must have at least seven (7) years of professional IT work experience, including 4 of more years of professional experience managing IT projects using the Project Management Institutes Project Management Body of Knowledge. Business analysis experience is preferred.

Proficient with Microsoft Project, Microsoft Visio, Microsoft Teams, Microsoft 365 Office Suite, and SharePoint. Familiarity with application lifecycle or project management tools such as Azure DevOps or Jira is preferred.

Experience with Agile methodologies is required. Experience with Scrum preferred.

Experience creating and refining the product backlog, planning sprints, and tracking work assignments in an application lifecycle management tool.

Knowledge of project management principles, practices, methods, techniques, and tools for the effective management of projects from initiation through project closure.

Proven leadership skills. Must demonstrate the ability to mentor and coordinate project teams.

Proven communication skills, both written and oral, with technical and non-technical staff, and all levels of management.

Ability to plan, organize, and coordinate multiple projects and work assignments.

Ability to work independently and as a team to meet deadlines.

Must possess the ability to establish and maintain effective working relationships with others.

Goal oriented, action focused, pragmatic, and self-disciplined.

Strong analytical, problem-solving skills.

Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflow, and other activities relating to the continuous improvement of processes.

Ability to organize data into logical format for presentation in reports, documents, and other written materials.

General Knowledge, Skills and Abilities (KSAs)

The submitted candidate(s) must be able to apply common knowledge, skills, and abilities in the following areas:

Communication: The ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i. e. ; project team meetings, management presentations, etc. ). Must have the ability to effectively listen and process information provided by others.

Customer Service: Works well with peers, clients, and customers (i. e. ; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations, or resolve a problem. Always courteous and professional.

Decision Making: Makes sound, well-informed, and objective decisions. Asks questions and escalates to the manager if unsure on how to proceed.

Flexibility: Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.

Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.

Leadership: Motivates, encourages, and challenges others. Ability to adapt to leadership styles in a variety of situations.

Problem-Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions, and make recommendations accordingly.

Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

Education and Certifications

Education : Bachelor s degree or Master s degree in Computer Science, Information Systems, Business Administration, or another related field is required. Equivalent work experience can be used to meet the education requirement.

Certifications: Current Project Management P.