PROGRAM SPECIALIST

841526-EMPLOYMENT PROGRAM SPECIALIST - 40034160

Date: Nov 18, 2024

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (/ dms. myflorida. com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 841526

Agency: Commerce

Working Title: 841526-EMPLOYMENT PROGRAM SPECIALIST - 40034160

Pay Plan: Career Service

Position Number: 40034160

Salary: $35,317. 26 Annually

Posting Closing Date: 11/24/2024

Total Compensation Estimator Tool (/compcalculator. myflorida. com/)

JOB TYPE: FULL TIME / CS

POSITION LOCATION: Tallahasseee, FL(relocation benefits are not available for this position)

Employment Program Specialist

OPEN COMPETITIVE

floridajobs. org/

Your Specific Responsibilities:

Under the general supervision of the Benefits Program Supervisor/Analyst, reviews and analyzes Fraud, Non-Fraud and Non-Monetary overpayment determinations in the Reemployment Assistance Program. This position requires the incumbent to be quality and customer focused; to assist in improving all work processes and to assist in meeting the missions and goals of the department. When necessary or requested, attend training and be willing to cross train to enhance knowledge, skills, and abilities.

Responsible for reviewing and handling claims associated with CONNECT Workflow Queues, Corrected Desk Pay Order (DPO's), Employer Protest, Wage Credit Post Audit (UCO-2), phone calls, and associated mail daily.

Responsible for reviewing the appeals decisions to determine the appropriate actions needed as it relates to overpayment determinations. Set up overpayments, re-determine overpayments as needed including canceling overpayments.

Provides testimony at appeals hearings regarding overpayment as requested by the Office of RA Appeals or other hearing offices.

Required Knowledge, Skills, and Abilities:

• Knowledge of reemployment assistance law, rules, policies and procedures.

• Ability to collect, evaluate and analyze data relating to reemployment assistance programs.

• Ability to review reemployment assistance functions to measure effectiveness.

• Ability to develop training materials and train others.

• Ability to work independently.

• Ability to utilize problem-solving techniques.

• Ability to plan, organize and coordinate work assignments.

• Ability to effectively communicate verbally and in writing.

• Ability to establish and maintain effective working relationships with others.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of the Department.

Preferred :

• At least 1 year of Reemployment Assistance or Workforce program experience

Pay:

$35,317. 26 Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida's economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation's veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-*** or the Florida Relay Service - 711. )

Let our mission become yours. To find out more about us, click on the link: / floridajobs. org/

The Work You Will Do:

The Employment Program Specialist is a member of the Wage Audit Unit within Reemployment Assistance Claims Processing

The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.

• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.

• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.

• Works collaboratively to optimize the effectiveness of FloridaCommerce's available resources and tools.

• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Tallahassee is Florida's Capital City and continues to grow by attracting development and new businesses. T allahassee is a mid- sized city in the heart of Florida's Big Bend. FloridaCommerce's main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state's Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state's annual budget. Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:

• Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources ( /talgov. com/ )

• Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee Community College (TCC).

• Approximately 22 miles from the nearest beach ( /choosetallahassee. com/beaches-near-tallahassee/ )

• Within a state having no state income tax for residents of Florida

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental option)

• Retirement plan options, including employer contributions ( myfrs. com )

• Nine paid holidays and a Personal Holiday each year

• Annual and Sick Leave Benefits

• Student Loan Forgiveness Program (Eligibility required)

• .