Information Systems Supervisor - Water & Wastewater Services Information Technology Division

Broward County FL
US - Florida - Pompano Beach
January 21, 2025

Salary : $87,341. 79 - $139,397. 61 Annually

Location : Pompano Beach, FL

Job Type: Full-Time

Job Number: 1413132

Department: PW WWS Info Tech Operations

Opening Date: 12/17/2024

Closing Date: Continuous

Veterans' Preference Notice: Under Section 295. 07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.

REQUIREMENTS AND PREFERENCESThe Broward County Board of County Commissioners is seeking qualified candidates for Information Systems Supervisor - Water & Wastewater Services Information Technology Division.
• Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered*

Please Note: This announcement will remain open until a sufficient number of applications are received and may

The Water and Wastewater Services (WWS) Information Technology Division is seeking highly qualified candidates for the position of Information Systems Supervisor (ISS). This is a non-remote work position. This position will also be serving as a lead for other Systems Analysts to guide the efforts for research, maintenance and support of WWS' critical infrastructure systems. This position's role/function will be responsible for enhancing Security for WWS networks, The functions include and are not limited to supervision of staff for the support, and continuity of operations for mission critical infrastructure systems at Water & Wastewater Services (WWS). This is a highly technical function which requires proprietary knowledge of these mission critical infrastructure systems. This position requires excellent communication skills and experience effectively interfacing with both technical and non-technical personnel. The position will be responsible to come with a strategy to migrate On Premise infrastructure to Azure cloud . The position will be responsible for the support and enhancement of the RedHat Openshift cluster at WWS. The position will be responsible for the support and enhance the Infrastructure that supports the Camera system at WWS.

General Description
Installs, configures, manages, monitors, and maintains the County network, security, and remote access infrastructure.
Works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.

Minimum Education and Experience Requirements

Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education. )

For consideration of international degrees, candidates must have it evaluated by an approved member of the National Association of Credential Evaluation Services (NACES), or Association of International Credential Evaluators (AICE). All associated expenses incurred are the responsibility of the candidate. To access the NACES directory of current members, please visit To access the AICE directory of endorsed members, please visit Completed evaluations do not guarantee an offer of employment and are subject to approval by Broward County Human Resources.

Requires four (4) years experience in systems analysis, systems design and/or programming experience relevant to area of assignment including six (6) months lead work/supervisory experience.

Special Certifications and Licenses
None.

Preferences

Master's degree or higher in Computer Science or closely related field.
ITIL Certification
Microsoft Certification
Security Certification
Linux/Unix Certification
Cloud Certification
At least five (5) years of experience with virtualization technologies
At least five (5) years of experience in patching tools for Windows and Unix
At least five (5) years of experience with Cloud (AWS/Azure)
At least five (5) years of experience in Service Desk tools like ServiceNow
At least five (5) years of IT Service Desk experience

DUTIES AND RESPONSIBILITIES

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Troubleshoots, updates, and grants or denies network access to resources passing through county Firewall, Intrusion Prevention Systems, Network Access Controller, and Virtual Private Network; configures, installs, troubleshoots, and maintains physical network equipment such as networking switches, content switches, routers, firewalls, and wireless access points.

Monitors network activity and network access trends, unauthorized access attempts, and anomalies; creates and updates network access policies and rules; programs software and script used to automate and streamline policy changes.

Acts as a liaison with assigned agency's technical staff including testing and troubleshooting system problems; assists staff with creating/running reports; represents agency on projects related to the financial system.

Reviews IT (information technology) paperwork, approves leave, end user requests and other IT related work; manages projects and assists in IT related work including fiber replacement, eFax implementation, Office Suite upgrades, PC (personal computer) rollouts, W7 (Windows 7) upgrades, UPS (uninterruptible power supply) replacements, Wi-Fi (wireless fidelity) projects, laptop and tablet upgrades, as well as other IT related projects.

Performs administrative office duties including procurement of IT hardware and software, enters purchase orders, maintains files, maintains software licenses, works on disaster recovery and maintains yearly capital and operating budget.

Performs Server Administration tasks working with user accounts, quarterly account audits, provides access to groups, shares, server resources, and monthly after hours on-call rotation every three months.

Manages projects and advises senior management, supervisor, and staff providing project management documentation, timelines, advising on project direction and solutions, responding to senior management report requests.

Supervises, assigns work, and is responsible for the performance of software support staff including preparing annual performance reviews, approving leave requests, meeting and following up on a regular basis to ensure success with projects.

Administers all database objects including tables, indexes, views, sequences, triggers, stored procedures, p.

Read the full job description and apply online on the recuiter's web-site

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