Systems Analyst OMETS

Broward County FL
US - Florida - Plantation
January 9, 2025

Salary : $75,579. 37 - $120,624. 62 Annually

Location : Plantation, FL

Job Type: Full-Time

Job Number: 1413240

Department: FASD ETS Application Svcs

Opening Date: 01/03/2025

Closing Date: Continuous

Veterans' Preference Notice: Under Section 295. 07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.

REQUIREMENTS AND PREFERENCESThe Broward County Board of County Commissioners is seeking qualified candidates for Systems Analyst (Medical Examiners' Application Support)The position is NOT a remote position. You must be available to work in person!

The Broward County Board of County Commissioners is seeking qualified candidates for Enterprise Technology Services' Systems Analyst to provide on-site support for the Office of Medical Examiner and Trauma Services software systems.

The successful candidate will be responsible for managing Medical Examiner specific software and related technology including troubleshooting and escalating issues to software vendor(s) for resolution. Performs change control tasks, launches and implements any new technologies approved by management; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies. Provides on-site desktop support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve and troubleshoot hardware or software issues; provides after-hours technical support. Must document technology deployments, security controls, quality assurance reviews, change controls, and compliance for agency specific technologies.

The candidate must be proficient in application development, SQL Server reporting, vendor management and contract management. Project Management skills are needed for the implementation of technology projects.

Completes ad-hoc projects based on end user needs and internal technical reviews, including troubleshooting, updating and maintaining file systems. Documents network infrastructure hardware, software, configurations, locations, parameters and usage. Verifies integrity, continuity and redundancy of the network infrastructure.

All employees must possess the ability to interact courteously with the public, contractors and fellow employees to maintain a professional work atmosphere by acting and communicating in a manner that promotes a positive work environment.

This position has emergency responsibilities to support the Office of the Medical Examiner and Trauma Services in times of County emergency activations.
General Description
Analyzes computer application programs and supports computer hardware devices. Works independently, under limited supervision, reporting major activities through periodic meetings.

Minimum Education and Experience Requirements

Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education. )

Requires four (4) years of experience in systems analysis and applications programming or closely related experience.

Special Certifications and Licenses

None.

Preferences

Bachelor's or Master's degree in related field i. e. computer science or Information Technology or Engineering.
Experience with Medical Examiner specific business processes and supporting applications/systems
Strong IT skills and knowledge including Project Management, hardware, software, networks, and databases.
Experience working with data collection processes, data cleaning, maintaining data integrity and data optimization-MS SQL Server Database Certified (Associate, Professional, Expert).
Experience working with a large SQL Server application developing complex SQL statements (queries, triggers and stored procedures)
Experience with Microsoft Office, Adobe Acrobat Pro, and standard collaboration applications.
Experience gathering customer requirements and developing automated solutions (applications, features, reports, enhancements) that provide customer business value.
Application Security Assessment experience.

DUTIES AND RESPONSIBILITIES

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Answers customer phone calls for service and provides first level over-the-phone problem resolutions; maintains records, reports and documentation on systems and software specifications and configurations.

Responds to second level field support customer service calls; processes customer requests for new services related to desktop hardware and software including performing installations, upgrades, and training, and processing and monitoring purchase requests; installs, configures, designs and maintains network and communications hardware and software; troubleshoots and resolves hardware, software and network problems.

Tests new code delivered by vendors; works with users to validate all possibilities of usage; performs regression testing to ensure that any new code will not have a negative impact on existing applications; and communicates all issues to vendors for testing and resolution.

Performs all system administration tasks, such as adding new users and disabling old users, adjusting profiles to provide correct application access to different user profiles; and makes simple changes to web pages of applications per user requests.

Trains users in different areas to make them aware of all system capabilities; teaches users how to personalize the system to their needs; and trains on other computer issues, as needed and/or requested.

Performs a variety of systems duties including, but not limited to; updating databases, coding information, analyzing information, dispatching calls to technicians.

Performs related work as assigned.

WORK ENVIRONMENTPhysical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)

Unavoidable ha.

Read the full job description and apply online on the recuiter's web-site

Systems Analyst OMETS

Systems Analyst OMETS

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