Spa Reservationist - Conrad

Conrad Hotels and Resorts
US - Florida - Orlando
January 20, 2025

Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton's luxury portfolio is open in Orlando.

As one of the most celebrated openings of 2024, be part of the legacy as a Spa Reservationist!

Why join the Conrad brand? The modern luxury concept empowers you to deliver:

Personalized service with authenticity and passion
Impactful experiences
Creativity in our products and services

Perched above a lush water garden inspired by Florida's many natural springs and surrounded by local flora, Conrad Spa Orlando reflects a wellness destination offering opportunities to recover, reconnect and reenergize. This includes:

11 treatment rooms (including 2 couples suites)
A men's and women's lounge to include a sauna, steam room, and co-ed Serenity Lounge
Full-service salon (nail, hair and beauty services)
A Recovery Cove offering services that promote healing

The exterior communal Spa Water Garden features 12,000 square feet of outdoor space complete with cold plunge, vitality pool and hot plunge as well as 4 private outdoor treatment spaces. Here guests will forge a connection with the land and water and enjoy contrast bathing.

Classification: Full-Time
Shift: Various - must be available to weekdays, weekends, and holidays.

Want to learn more? News Release on Conrad Orlando

What will I be doing?

Takes reservations for the Spa department in a helpful, friendly and professional manner.
Confirms reservations through the computer system and re-verifies information with customer.
Handles special requests.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay

Medical Insurance Coverage - for you and your family

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportiveparental leave

Matching 401(k)

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education:Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

• Available benefits may vary depending upon property-specific terms and conditions of employment.

Read the full job description and apply online on the recuiter's web-site

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