Position Summary:
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
Work Location: 2177 W Landstreet Rd, Orlando, FL 32809
Work Schedule: Candidate must be able to work 2nd shift, Tuesday to Friday from 2:30pm to 11pm and Saturdays from 7am to 3:30pm. Schedule may include holidays based on business needs.
Valid FL Drivers License Required.
Why is Penske for you?
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift ($2.00 starting after 11am) or third shift ($3.00 starting after 9pm) and weekend work ($2.00).
Penske offers several training and development opportunities, so you can grow your career!
Major Responsibilities:
Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
Assure that all Penske Rental units are maintained and prepared for customers
Ensure parts are available for scheduled work
Hold vendors accountable for quality and adherence to schedule for outside work
Provide customer service, assuring customers are satisfied and will return for additional business.
Maintain shop productivity by optimizing the work plan
Coordinate with district billing clerks as necessary
Other projects and tasks as assigned by supervisor
Qualifications:
2 years of customer service experience required
At least 1 year of hands on mechanical experience required
2 years of supervisory experience preferred
At least 2 years of service department administration preferred
High School diploma or equivalent required
Associates Degree, Technical School Degree, or Bachelors Degree preferred
ASE certification preferred
Prior experience with service scheduling programs and diagnostic programs preferred
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
The associate must be able to safely work in all weather conditions.
Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Vehicle Maintenance Management/Supervisors
Job Family: Customer Experience
Address: 2177 W. Landstreet Rd.
Primary Location: US-FL-Orlando
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2415238
Receive real-time job alerts and never miss the right job again
US - FL - FL - Big Pine Key
November 7, 2024
Uniti Med is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Key West, FL. Shift: • Inquire Start Date: • ASAP Duration: • 13 weeks Pay: • $1404 / Week About Uniti Med: • Uniti Med provides career opportunities to healthcare professionals by aiding...
US - FL - FL - Sebring
November 18, 2024
The Branch Director wears many hats, but most importantly the Branch Director is the heart of the branch. In this role, you will set the standard for culture, quality, and teamwork. As a leader, you know the best thing you can do for your employees is to help them love their job. As a result, you do...
US - FL - FL - Key West
November 7, 2024
Uniti Med is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Key West, FL. Shift: • Inquire Start Date: • ASAP Duration: • 13 weeks Pay: • $1404 / Week About Uniti Med: • Uniti Med provides career opportunities to healthcare professionals by aiding...
US - FL - FL - Quincy
November 18, 2024
$15.00 to $18.00 PER HOUR * BONUS ELIGIBLE * WEEKLY PAY *BENEFITS including Medical, Dental and Paid Vacation (subject to eligibility requirements)* ABOUT THE JOB Great job for high energy team builders!You will assist the General Manager in coordinating and take ownership for tasks and assignments...
US - FL - FL - Hurlburt Field
November 16, 2024
We are working with a prominent healthcare facility in Ft. Walton Beach, Florida, to find an experienced Manager of Intensive Care Unit (ICU). This hospital, a 336-bed Level II Trauma Center, is seeking a dynamic nursing leader to oversee its ICU operations, which includes a 42-bed Critical Care...
US - FL - FL - Panama City
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Daytona Beach
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Titusville
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Mary Esther
November 16, 2024
We are working with a prominent healthcare facility in Ft. Walton Beach, Florida, to find an experienced Manager of Intensive Care Unit (ICU). This hospital, a 336-bed Level II Trauma Center, is seeking a dynamic nursing leader to oversee its ICU operations, which includes a 42-bed Critical Care...
US - FL - FL - Jacksonville
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Titusville
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Clearwater
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Kissimmee
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Tampa
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Clearwater
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Ocoee
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
Avante Villa at Jacksonville B
US - FL - FL - Jacksonville Beach
November 18, 2024
Purpose: • Provides Physical Therapy services to patients by assisting in the assessment, treatment, program planning and implementation, related documentation, and communication. • Functions under supervision of the Physical Therapist. • Qualifications: • • Ability to carry out...
US - FL - FL - Tallahassee
November 18, 2024
AVG $16-$22 PER HOUR (including tips and mileage) * WEEKLY PAY TIPS AND MILEAGE PAID DAILY (average varies based on location, shift and number of deliveries) ABOUT THE JOB Great job for high energy people who like people but also like workingsolo! Need a flexible schedule? We've got a schedule for...
US - FL - FL - Tallahassee
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Tallahassee
November 18, 2024
*$500 Driver Sign On Bonus - See store for details and eligibility requirements AVG $16-$22 PER HOUR (including tips and mileage) * WEEKLY PAY TIPS AND MILEAGE PAID DAILY (average varies based on location, shift and number of deliveries) ABOUT THE JOB Great job for high energy people who like people...
US - FL - FL - FORT PIERCE
November 19, 2024
Position Description Torque by Ryder is Immediately hiring a Permanent Full Time Experienced Mobile Light and Medium Duty Automotive Technician to support our Truck Fleet in Ft Pierce, Florida For More Info Call Anna or Text "Fort Pierce Auto" to *** Hear it from a Torque Mobile Mechanic Technician...
Avante Villa at Jacksonville B
US - FL - FL - Jacksonville Beach
November 18, 2024
Purpose: • Provides Occupational Therapy services to residents by assisting in the assessment, treatment, program planning and implementation, related documentation, and communication. Functions under supervision of the Occupational Therapist. • Qualifications: • • Ability to carry...
US - FL - FL - Atlantis
November 18, 2024
Epic Travel Staffing is hiring a Travel - CT Tech • Shift: Days / 7a-3:30p (8x5) 40 hours per week, Mon-Fri • Length: 13 weeks Requirements: • 1 year experience • Must have CT and x-ray experience • BLS • ARRT • FL DOH • Other Details: • Documentation system: Meditech • Number of Beds : 11 • Type of...
US - FL - FL - Hosford
November 4, 2024
Ventura MedStaff is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Albany, GA. Shift: • 3x12 hr nights Start Date: • 12/02/2024 Duration: • 17 weeks Pay: • $1872 / Week About Ventura MedStaff: • Founded in 2018 and located in Omaha, Nebraska, Ventura...
US - FL - FL - Apopka
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Tallahassee
November 18, 2024
Your team can average $200,000 or more! Team Drivers: Up to $15,000 Sign-On Bonus/split with average 5,500 miles per week! • Drivers can earn trip pay based on a calculation of dispatched miles that ranges from $.56 to $.66 cpm depending on route and experience. Don't have a team partner? We will...
US - FL - FL - Fort Myers
November 18, 2024
Mederi Caretenders in Fort Myers is hiring a Full Time PTA for Home Health Visits! The Home Health Physical Therapist Assistant (PTA) performs treatment and provides exercise instruction and patient education aimed at improving/enhancing the patient's well-being while following the established plan...