Description
ESSENTIAL DUTIES
Serve all of our guests with a smile
Maintain a positive and happy environment
Utilize protective equipment, when applicable
Attend all scheduled training classes and meetings
Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook
Inform management promptly of any work-related issues with guests and other associates
Completely and efficiently clean and set up all function rooms to customer specifications
Completely and efficiently clean all rolling carts, bus stands, light fixtures, walls, air vents and banquet equipment
Vacuum and shampoo carpet, dust walls and dividers, mop service area when needed
Return soiled linen to the laundry
Stand and walk for varying lengths of time, sometimes for long periods
Lift, carry or push heavy tables, dollies of chairs and other banquet equipment
Twist, walk, bend lift, reach, push, pull and move quickly and efficiently handling tables, chairs and other equipment approximately fifty (50) pounds
Submit maintenance request to Engineering for broken and damage equipment
Know all emergency procedures (fire, severe weather, bomb threats, guest accident/illness, etc.)
Continue to learn and grow in your position
GENERAL DUTIES
Know your work schedule and follow it with high degree of reliability
Work in a cooperative and friendly manner with fellow employees
Maintain a clean, neat and orderly work area
Maintain professional attire and personal hygiene
Perform your job according to standard operation procedures
Read, understand and follow all policies, procedures and rules as stated in the employee handbook
Implement management company and hotel's safety and emergency policies and procedures
Utilize protective equipment, when applicable
Promptly report substandard (unsafe) conditions to supervisor
Promptly report accidents, injuries, property damage or loss to supervisor
Inform management promptly of any work-related problems or guest complaints
Practice CARE Hospitality and provide guest satisfaction
Attend all scheduled training classes and meetings
Continue to learn and grow in your position
Perform any reasonable request as assigned or directed by management
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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