Overview:
At MasTec Network Solutions we build for the future. Yours and ours.
As an Operation Support Specialist Document Management, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!
Responsibilities:
As an Operation Support Specialist, you are responsible for providing support for complex communications product solutions (data, voice, IP, etc.) for our customers. You believe in doing the job right. Being the best. And you're up for the challenge.
In addition, you will:
Upload job attachments, design, as-builts, permits and job-related emails into Remedy and P2
Review issuance package to ensure it includes all relevant and necessary documentation and requirements
Review close out package to ensure the job meets client specifications for job completion
Maintain job tracking and communicate any risks or issues effecting the jobs
Assist in preparing job closing package
Lead daily huddles to review current pipelines of jobs
Assist in training and coaching of level 1 and 2 Construction Support Specialists
Co-conduct client meetings with Coordinators and Supervisors to review job statuses
Assist with client interfacing and crafting clear communication on job statuses and potential risks to jobs
Qualifications:
About You:
Safety is a part of your day to day
You have a track record of completing work with a high level of quality
You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
You are looking for long term projects
You enjoy getting your hands dirty with your team
Possess 2+ years of experience supporting the operations of a construction department required
You have previous administrative experience in Cable TV strongly preferred
Proficiency in evaluating job documentation for accuracy
Possess strong computer skills including Microsoft Office Suite (Excel and Word) required
You have strong attention to detail and organizational skills
Able to prioritize work and manage time effectively
You have demonstrated leadership skills
Possess a valid driver's license
Hard work pays off. See what you'll get for your effort:
Financial Security
401(k) with company match
Employee Stock Purchase Plan (ESPP)
Life insurance
Short-term and Long-term disability
Red Wing Boot Voucher
Health and Wellness
Medical, dental and vision insurance
Dependent care and medical flexible spending accounts
Employee Assistance Program (EAP)
Work/Life Balance
Paid time off
Paid holidays
Family and medical leave
Bereavement leave
Pay Per Year is $50,000-$60,000 DOE
We meet your commitment with competitive pay and benefits. If this sounds like you, let's talk. Build your career with MasTec!
MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.
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