Medicare Sales Agent

UnitedHealthcare
US - Florida - Miami
January 6, 2025

$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Guaranteed base pay + monthly sales incentive earning potential.

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At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

We are growing our team in Miami, FL and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your overall performance. You will consult customers, both in the individual plan market as well as employer group retirees on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.

If you are located near Miami, FL you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Work Schedule:

Operating hours:
Monday - Friday; 7:
00AM - 10:
00PM CST
- Your shift will be provided during training with rotational weekend requirements based on business needs
While the position provides full time benefits, employees will enjoy the flexibility of a flex work schedule model (staffing 4 days per week Q1 - Q3, then moving to 40 hours+ work weeks during the final quarter of the year.

Work Location:

Fast forward your success by participating in our onsite training program in a standard day shift for 9 weeks
This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business day per week

Primary Responsibilities:

Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
Assist retirees who are eligible for an employer group plan offering in understanding the benefit options that are made available specifically to them by their former employer. Measurement of agent success is based on retiree experience, completion of qualified sales (when applicable) and education of employer group offering and next steps
Follow up with members on questions or to review current or new products and services
Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification

Compensation & Benefits:

As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
- Compensation = Base pay + monthly sales incentive
- Average annual earnings $50K - $65K through a combination of base plus sales commissions
Sign-on bonus of up to $3,000 for external candidates
15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program

Read the full job description and apply online on the recuiter's web-site

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