Job Purpose:
It is the primary responsibility of the Engineer to perform preventive and ongoing maintenance of the hotel, casino, back of house, and retail areas within the property. All duties are to be performed in accordance with departmental and policies, practices and procedures. Engineer must be proficient and versatile in one or more building trades; electrical, painting, carpentry, industrial plumbing, HVAC, kitchen appliances, swimming pools, and general mechanics.
Duties & Functions:
Receive and respond to maintenance calls in the hotel from guests and other departments.
Troubleshoot and repair lighting fixtures, systems, plumbing and electrical issues.
Troubleshoot and repair mechanical equipment ranging from heating, ventilation and air conditioning equipment, fan coils, chillers, pumps, boilers, cooling towers and energy management systems.
Work with power ranging from low to medium voltages.
Operate scissor and boom lifts and climb ladders to access elevated areas such as ceilings and catwalks when certified.
Troubleshoot electrical systems, motor controls, lighting and dimming systems and UPS systems.
Responds to life safety system and fire alarm panel, locates area of alarm, and dispatches it to Engineering personnel to take action.
Read and understand blueprints.
Maintain a property wide clean and safe work area.
Handle guest complaints ensuring guest satisfaction.
Perform Preventive Maintenance in the Guestrooms related but not limited to painting, plumbing, electrical, carpentry, masonry audio video and communications in order to keep the room in optimum like new conditions on a daily basis.
Perform Preventive maintenance as described above in any and all common areas of the hotel on a daily basis.
Maintain inventory in the shop assuring that when par levels are reached orders are made to keep stock of all items needed.
Perform property walks recording all equipment readings, checking common area lighting, irrigation system functions and condition of all safety systems identifying and reporting any deficiencies immediately.
Any other reasonable duties as assigned by the supervisor or manager
We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service
ADDITIONAL RESPONSIBILITIES
Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
Remain calm and alert, especially during emergency situations and/or heavy hotel/restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
To be aware of and ensure constant compliance with all necessary operational policies including:
Health and Safety
Food Hygiene
Maintenance
Emergency Procedures
Liquor Licensing
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attend mandatory meetings including divisional meetings, staff meetings, etc.
Participate in community events and ensure corporate social responsibility goals of the company are met.
Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table and any departmental specific systems used.
Keep work area clean and organized.
Ensure confidential documents are kept in a secured area.
When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
Complete other duties as assigned by the Department Head.
Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
Ensure compliance with the company's policies and procedures.
OTHER DUTIES
Assimilate into the company's culture through understanding, supporting and participating in all the company elements. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by the company from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.
SAFETY REQUIREMENTS
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability preferred.
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