Community Resource Coordinator II

Sunshine State Health Plan
US - Florida - Miami
January 22, 2025
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You could be the one who changes everything for our 28 million members.
Centene is transforming the health of our communities, one person at a time.
As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

This position is remote/work-from-home with local travel required for member visits up to 25% of the time.
Candidates must reside in Miami-Dade County, FL to be considered for the role.

The training for this role is 4 weeks in duration, and will take place at a local community connections center to complete.
Once the training is complete, the position is remote.

Position Purpose:
Supports community connection activities including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner.
Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate.

Provides support to members to connect them to known community and care resources in a cost- effective manner
Supports the coordination of community outreach resources available to members and promotes awareness of care/services
Serves as support for members on community and care resource inquiries and opportunities available to members
Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection
Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements
Provide assistance to the clinical team of nurses and social workers.
Activities include, but are not limited to outreach, community education, informal guidance and member support
Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member's behalf, and gather information for medical providers and staff working within the organization
Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member's behalf, and gather information for medical providers in staff working within our organization
Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach
May make visits to individual homes and/or community organizations
Working Knowledge of Social Determinants of Health (SDOH) barriers
Performs other duties as assigned
Complies with all policies and standardsEducation/Experience:
Requires a High School diploma or GED
Requires 1 - 2 years of related experiencePay Range:
$17.50 - $27.50 per hour
Centene offers a comprehensive benefits package including:
competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Read the full job description and apply online on the recuiter's web-site

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