US - Florida - Lakeland
October 31, 2024
State Farm Insurance - JobID:
[Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll:
Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process policy applications, renewals, and cancellations; Handle billing and payment inquiries; Resolve customer issues and complaints in a professional and efficient manner; Collaborate with team members to ensure customer satisfaction; Maintain accurate customer records and update information as needed; Follow company policies and procedures to ensure compliance with insurance regulations; Stay updated on industry trends and changes in insurance policies; Continuously improve knowledge and skills through training and development opportunities.
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