NOC Engineer

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Responsibilities:

  • To adhere to quality standards, regulatory requirements and company policies.
  • To ensure positive customer experience through timely resolution of managed network incidents.
  • To independently resolve tickets and ensure that the agreed SLA's are met or exceeded.
  • The role is working at the customer's Data Center on a 24x7x365 shift schedule.
  • Good IP networking fundamentals and experience in the application of IP protocols; working knowledge of OSPF, EIGRP, and BGP and application of these protocols in large distributed networks.
  • Troubleshoot enterprise routing with BGP, OSP, and QoS. Manage and troubleshoot switch network using knowledge and experience with Cisco products.
  • Comprehensive network analysis fundamentals and robust troubleshooting skills.
  • Four plus years of experience in a similar environment plus Cisco certifications. Good communication and documentation skills.

Read the full job description and apply online on the recuiter's web-site

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