About:
CSN Collision safely repairs more than 200,000 vehicles a year helping consumers get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 400+ collision repair centers across the United States, Canada and Italy
Summary:
The Field Technical Analyst is a point of contact for operational, technical & key performance data (KPI) analysis for the CSN Field Operations Team within the United States. The position is on a team lead by the Director, Field Operations and works with the Field Operations Managers (FOM) and other Field Technical Analysts (FTAs) in supporting the performance of the CSN network. The FTA will support and collaborate with various CSN departments to enhance licensee business operations by identifying and improving shop repair, estimating and business practices leveraging the CSN System.
Primary objectives of the role:
Case management
Target auditing:
Shop operations (CSN system):
Reporting
Requirements
Core competencies
Education and qualifications
Work environment and other requirements
Travel requirements
Benefits
Career Path:
As CSN continues to grow, other career opportunities may become available.
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the CSN.
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