Executive Housekeeper

Hotel:
Kansas City Homewood Suites
Executive Housekeeper
Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

Primary Purpose:
The primary purpose of the Executive Housekeeper is to provide guests with an excellent room experience, ensuring that all operational standards and procedures for the Housekeeping and Laundry Department (including brand and Atrium requirements) are being followed by all Associates.

Work Performed:
The


will be tasked with the following duties, responsibilities, and assignments:
Ensur

e

financial goals of the department and the hotel are being met by managing labor costs, controlling expenses for supplies and equipment, and determining revenue-driving and cost-saving

initiatives;

Creat


a best-in-class guest experience by engaging with guests, providing friendly service,

meeting operational standards,

resolving guest concerns,

and ensuring that all Associates in Housekeeping and Laundry are doing

likewise;

T

raining and

educating Associates regarding brand standards and

Cleanliness

Assured;

Manag


the department by

ensuring

Associates understand employment practices, recommending employment decisions

and corrective action

, supporting performance management, and implementing

discipline;

Provide

services to guests in an efficient and timely manner by

coordinating with other departments and

peers;

Recommend changes that could improve service and increase operational

efficiency

;

Perform

and/

or assist with cleaning duties as

necessary


Maintain records and daily reports of

operations


Maintain an accurate record of lost and found

items;

P

ractic


hotel emergency procedures to include fire, life, and

safety


Monitor property condition, cleanliness, and quality of product and service throughout

hotel


Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work

conditions


Support

other departments as needed based on business demands


and

Any and all

other work as required to complete the primary purpose of the position.

Qualifications:

Required

Prior Experience:
3+ years of experience in Hotel Management

Preferred Prior Experience:
Experience in Housekeeping Management

Required Education:
High School Diploma or equivalent

Preferred Education:
Associates degree or higher in hospitality, business, or related field

Required Technology:
Basic computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams
Experience with hotel information systems

Required Physical:
Able to lift a minimum of 50lbs occasionally
Able to stand and/or walk for duration of scheduled shift

Required Other:
Flexible to working days, early mornings, evenings, nights weekends, holidays, and special events
Excellent verbal and written communication skills

Preferred Other:
Bi-Lingual

Competencies:

(65) Managing Vision and Purpose

Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.

(15) Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

(21) Managing Diversity

Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.
__________________________________________________
When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
Daily Pay
Significant Travel Discounts on Marriott and/or Hilton properties
401k Plans
Medical Insurance
Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven

associates.

_____________________________________________
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales.

Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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