Evaluations Coordinator - State Program Administrator Coordinator - Paid Leave

Working Title: Evaluations Coordinator

Job Class: State Program Administrator, Coordinator

Agency: Department of Employment and Economic Development

Job ID: 81391

Location: St. Paul

Telework Eligible: Yes, May be eligible to telework up to four (4) days per week

Full/Part Time: Full-Time

Regular/Temporary: Unlimited

Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 11/05/2024.

Date Posted: 10/30/2024

Closing Date: 11/20/2024

Hiring Agency/Seniority Unit: Employment and Economic Development-MAPE

Division/Unit: Paid Family & Medical Leave

Work Shift/Work Hours: Day Shift

Days of Work: Monday - Friday

Travel Required: No

Salary Range: $36. 71 - $54. 60 / hourly; $76,650 - $114,004 / annually

Classified Status: Classified

Bargaining Unit/Union: 214 - Minnesota Association of Professional Employees /MAPE

FLSA Status: Exempt - Administrative

Designated in Connect 700 Program for Applicants with Disabilities ( : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

About the Paid Leave Division:

Paid Leave is a new program launching in 2026. The program will provide partial wage replacement to Minnesota workers who are out of work due to a qualifying condition, such as a severe health condition that prevents them from working, or when they need time to care for a family member or a new child. We are building a program that will be easy for every Minnesotan to use. We are engaging the people who depend on us-workers, employers, caregivers, and insurers-to learn from them and build the program around their needs. We are using modern service delivery and product practices to deliver the program. The Paid Leave team has high standards and an unrelenting commitment to serving Minnesotans. It is a start-up environment without legacy systems or preconceived ways of working, so we have a unique opportunity to create human-centric processes and systems to deliver this new benefit to Minnesotans.

Position Purpose:

This position will be responsible for leading evaluation efforts for the Paid leave program. This is a unique opportunity to build the infrastructure before program launch, inform strategy and enable significant impact evaluation. Working with a wide variety of stakeholders, this position will build evaluation plans, develop research partnerships, and create data sharing agreements. This role will help ensure the Paid Leave team keeps focused on its goals of equitable outcomes, positive user experience and having a positive impact on the most marginalized communities across Minnesota.

This is the perfect role for an experienced evaluator who has experience with State data systems and is excited to build evaluation infrastructure from the ground up.

Key Responsibilities Include:

Develop program Theory of Change and department-wide performance measures

Lead data infrastructure development and linkages to other administrative data systems for program performance measurement and evaluation

Lead data and evaluation around outreach and communications efforts

Cultivate relationships with researchers and research institutions to conduct research and evaluations of MN paid leave program that provide long term benefits to program users and the state of MN

Develop data agreements across department, agency and non-profit partners in order to support research and evaluation efforts.

Coordinate and complete cross-departmental reporting efforts

Provide analytical and statistical analyses as needed to support program implementation and evaluation, with a specific focus on equity.

Community of Practice

This role will be a part of our Analytics Community of Practice, working in close partnership with analytics leaders across the Paid Leave functions. We're currently hiring for each of the three (3) roles detailed below:

The Evaluation Coordinator (this role) will sit on our Policy team, leading program evaluation efforts to measure how the Paid Leave program delivers against our goals of equitable outcomes, positive user experiences, and having a positive impact on the most marginalized communities across Minnesota. This role will develop partnerships across the Paid Leave division, other State agencies, and external researchers to enable robust evaluation.

The Manager of Operational Analytics will sit within our business operations and is responsible for creating performance visibility across the Paid Leave operation on a daily and aggregate basis. This manager will lead a team of 5-7 analysts and will support all functions within the operation, including Claims Adjudication, Contact Center, Payments, Risk, Compliance, and Appeals.

The Manager of Data and Analytics will sit on our Product team and is accountable for delivering holistic, horizontal value stream data aligned and prioritized with Paid Leave strategy. This is the most technical of the 3 roles, serving as a liaison to IT tech teams. The Analytics product team will also produce analytics to understand how our applications are performing, to guide other product teams toward continuous improvement opportunities.

We encourage you to apply to any positions where you meet the minimum qualifications and have interest. This helps us fully consider your application and find the best fit for your skills and goals.

This posting may be used to fill multiple positions.

This position is telework eligible and is occasionally required to be on-site at the St. Paul office. Staff are provided with the tools and equipment to be successful in a virtual work environment and may telework from anywhere in Minnesota or a neighboring state. Please note, the telework policy could change with notice based on business needs.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

Four (4) years of experience leading and coordinating evaluation of governmen t programs or other closely related field as determined by the agency.

Applicants that meet the above minimum qualification will be further evaluated on the following:

Experience developing and conducting formative and summative evaluations

Project management skills with demonstrated ability to execute and follow through to achieve intended results

Ability to leverage strategic and practical thinking, showcasing exceptional analytical skills, to ensure evidence is used to advance decision-making

Experience communicating to key stakeholders, which could inc.