Director of Revenue Cycle Management

Director of Revenue Cycle Management
Department:


Revenue Cycle
Employment Type:


Permanent - Full Time
Location:


Austin, TX
Description
Our PATIENTS make us. Our VALUES guide us. Our CULTURE defines us. Our TEAM sets us apart.
Aspire Allergy & Sinus are a group of highly experienced Allergists, surgeons, medical providers, and support teams. By redefining the allergy and sinus care model that is geared toward a better patient experience, we allow our specialists to do what they do best:
diagnose and treat patients. We are headquartered in Austin, Texas and have over 65 clinic locations in Texas, Florida, Colorado, New Mexico, Arizona and we are still growing! We hope to have you join and grow with us at Aspire Allergy & Sinus family and continue to share our core values:
Practicing precision everywhere, Sharing responsibility, Delivering a Memorable Experience and Exemplify Integrity!
Who We Are Looking For?
The Director of Revenue Cycle Management is responsible for the successful management of the billing department & will be instrumental in establishing a sustainable centralized billing office to drive optimal revenue cycle performance and support the growth objectives of Aspire. They will be engaged in revenue cycle analysis, planning, budgeting and reporting to assist senior leaders in evaluating financial productivity and avenues for enhancement. They will foster a positive working relationship with the various patient services departments & is responsible for developing the department goals, objectives, and tactical plan consistent with the organizational strategic plan and vision.
The Director must work effectively as a team member utilizing effective problem-solving skills and intradepartmental relationships. They must possess the ability to motivate others to achieve the organization's vision, while balancing the big picture with perspective to the details of the operation.
This position requires full-time onsite work in Austin, TX.
What Will You Be Doing?
Directly accountable for the management of the Revenue Cycle management team and financial performance to ensure maximizing the cash collection for the company. Direct oversight to include credentialing, precertification process, charge entry, payment posting, accounts receivable and financial assistance.
Oversees revenue cycle benchmarking by comparing business processes and performance metrics to best practices in the market, and implements improvements to gain efficiency, lower cost, and higher quality.
Leads the development of a comprehensive reporting and analytics infrastructure to produce timely management level dashboards to monitor business performance.
Responsible for establishing key financial and operational measures and reporting on them in a timely manner:
Monthly, quarterly and annual physician revenue cycle reports; Contractual and bad debt reserve analysis; AR management; Monthly reporting on entity, departmental and provider and clinic KPIs
Participates in the development of revenue cycle projections for new physician recruits by estimating future outcomes using historical data, market and economic indicators.
Planning, assigning and directing work, interviewing and hiring employees, training employees, addressing complaints and resolving problems.
Leads the implementation of best practice revenue cycle standards to be followed company wide.
Ensures the management of patient accounts are accurate and timely resulting in the optimization of the entire revenue cycle.
Assist in the preparation of ad hoc revenue cycle reporting for executive team to analyze current strategic direction and evaluate new business opportunities.
Assists with development and communication of annual cycle revenue personnel plan and budgets.
Seamlessly onboard and transition new physicians and acquired physician practices into the company.
Responsible for working with practice leadership to identify opportunities for improving cash flow.
Educates practice management on best practices by reviewing/understanding practice KPI's and various operational revenue cycle activities
A thorough knowledge of the revenue cycle across the organization. Displays the confidence to challenge the status quo to improve organizational effectiveness and service to patients.
Builds, plans, organizes, and provides administrative direction and oversight.
Communicate effectively with all levels in the company. Proactively communicates if there are any issues that affect the Revenue Cycle department achieving their goals along with recommended solutions.
Ensure that the department provides excellent customer service and delivers an exceptional patient experience.
Negotiate contract rates and lines of services as needed for the business. Ensure successful negotiated reimbursement rates data is consolidated and clearly presented.
Maintain an in-depth knowledge of federal and state regulations as they pertain to professional billing. Ensuring that the processes followed comply with all regulations.
Skills, Knowledge and Expertise

Strong ability to multi-task effectively and be capable of shifting from a strategic to a tactical mindset as needed
Strong ability to speak effectively, present information and respond to questions from managers, patients, or employees of the organization
Strong ability to perform and complete projects in a timely manner with minimal supervision in a fast-paced environment
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to read, analyze, conduct research and interpret payer or government regulations
Ability to write business correspondence
Ability to work the necessary hours to meet specific deadlines
Must maintain a high degree of confidentiality
Requirements

3+ Years experience in a healthcare accounts receivable management environment/revenue cycle environment
3+ Years experience managing a team of staff and supervisors
5+ Years of utilizing and demonstrable proficiency of an Electronic Medical Records (Nextgen preferred) and EPM platform.
Strong understanding of medical billing principles is required.
Advanced knowledge of Microsoft Word and Excel
Benefits:


Medical, Dental and Vision Insurance
Half-Day Fridays! - Enjoy an extended weekend
Generous Paid Time Off and Paid Holidays + One floating holiday
Life Insurance
401(k) + Generous Employer Match
Employee Discounts on clinical treatments
Gym Membership Discounts
Reward Program
• AND MORE