Business Controls Manager

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BUSINESS CONTROLS MANAGER

WHAT IS THE OPPORTUNITY?

This position will work with the City National Bank's ("CNB") Business Control Officer ("BCO") team for Corporate Functions, supporting the Chief Data & Analytics Office, and will partner with other 2LOD teams across the organization. Responsibilities will encompass understanding risks and controls within the Data & Analytics area, identification of relevant issues, solution design, design of required controls and monitoring, leveraging industry practices and coordination with colleagues across the organization. This role is expected to contribute constructively and balance challenges, supporting alignment of business objectives with CNB's risk appetite and established limits.

What you will do

  • Work collaboratively within the first LOB's and with second line of defense teams to coordinate risk management and testing activities.

  • Act as subject matter expert for the activities performed in the division and their associated risk exposures.

  • Execute risk assessment programs for the Chief Data & Analytics Office (e. g. Risk Control Self Assessments, Business Impact Assessments, Vendor Risk Assessments, New Applications) to identify and quantify the risks and their associated controls in the division.

  • Establish processes to test and report on the performance of risk mitigating controls (e. g. if policies and procedures are being followed, if sign off limits are being exceeded etc. )

  • Provide recommendations to remediate risk exceptions and assist with the implementation of remediation plans.

  • Coordinate the completion of risk mitigating actions and providing status updates of open/closed issues to senior management and second line risk management functions.

  • Develop trend analysis of testing results to help identify key processes, policies and/or practices to ensure corrective action is taken.

  • Ensure appropriate colleagues in the division are trained on the applicable risk management practices, reporting, etc.

  • Define and report performance metrics and Key Risk Indicators to monitor high risks to the business unit.

  • Interface with Internal Audit and Regulators as necessary to help support Banking and Wealth Management activities.

  • Responsible for the adoption of key data related policies and standards

  • Minimum 5 years data management experience

  • CDMP, Certified Data Management Professional, or other data management related certifications preferred.

  • All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.

Must-Have*

  • Bachelor's Degree or equivalent

  • Minimum 8-10 years managing projects

  • Minimum 8-10 years within or related to financial services

Skills and Knowledge

  • MBA, JD, or other advanced degree (e. g. , JD, MBA, Masters, etc. ) preferred

  • 8 years of experience managing projects

  • 7 years in a role requiring complex problem solving

  • Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources

  • Strong emerging end-to-end generalist problem solving skills, e. g. ,

  • Defining and deconstructing problems

  • Prioritizing issues and analysis

  • Structuring and building quantitative and qualitative/conceptual analyses

  • Knowledge in Financial Services, Project Management

  • Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results.

  • Proficiency with MS Excel and PowerPoint

  • Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.

  • Diverse problem solving experience

  • An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams

  • Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional

  • Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel

  • Excellent relationship and stakeholder management skills

  • Be able to handle uncertainty well, and are able to simplify complexity

Compensation

Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

ABOUT CITY NATIONAL

City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92. 03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D. C. and Miami. * In addition, the company and its investment affiliates manage or administer $96. 83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.

*City National Bank does business in Miami and the state of Florida as CN Bank.

For more information about City National, visit cnb. com.

EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION

City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ.

Read the full job description and apply online on the recuiter's web-site

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