Registered Nurse RN - Colo-Rectal Surgery 40-61 per hour

ChristianaCare
US - Delaware - Newark
November 4, 2024
Medical

ChristianaCare is seeking a Registered Nurse (RN) Colo-Rectal Surgery for a nursing job in Newark, Delaware.

& Requirements

Specialty: Colo-Rectal Surgery
Discipline: RN
Duration: Ongoing
Employment Type: Staff

ChristianaCare is looking for a Customer Service Specialist for Colorectal Surgery at Newark

At ChristianaCare, our Colorectal Surgery Team includes surgeries for colon cancer, inflammatory bowel disease and hemorrhoids.

Why ChristianaCare?

You will be responsible for handling a large volume of inbound and outbound calls. You will be responsible for administrative duties, as well. These tasks will include patient intake paperwork, scheduling appointments, sending, and receiving correspondence, data entry, and maintaining referral files. You will also be responsible for reviewing submitted documents to ensure the proper information is obtained for billing purposes.

You will play an important part in ensuring patient satisfaction for ChristianaCare. You will be a positive contact point between ChristianaCare and our neighbors.

Work Schedule:

• Monday through Friday from 8am to 4:30pm.

• A four-week on-site training will occur at 501 West 14th Street in Wilmington, Delaware.

General Surgery Services | ChristianaCare

Duties and Responsibilities:

Responds accurately to a high volume of calls demonstrating exceptional customer service skills.
Receives and responds to all incoming calls.
Schedule appointments according to guidelines
Process phone notes.
Documentation of call is detailed and accurate.
Demonstrates sound judgement of escalating urgent calls.
Utilization of computer i.e.: scheduling module and EMR
Enter patient demographics.
Ability to multi-task with typing and talking simultaneously.
Routing calls appropriately
Utilizes CCHS HEAT methodology when service issues arise.
Interacts with patients, physicians and staff to provide accurate communication
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to manager in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.

Compensation and Benefits:

Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12 weeks paid parental leave
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Position Qualifications:

High School Graduate or Equivalent
Prior call center, customer service and medical office related experience preferred.
Computer and key boarding skill required.
An equivalent combination of education and experience may be substituted.

Remote Work Opportunities:

Whether a position can be supported for remote work will be assessed based on whether ChristianaCare is able to meet the business requirements of the proposed remote location.

When we lead with love, excellence is inevitable.
• LI-HB1

ChristianaCare Job ID #JR75317. Posted job title: Customer Service Specialist, Colorectal Surgery At Newark

About ChristianaCare

Delivering health, not just healthcare, is our promise to our community. Which means you can be part of an organization that makes a difference in a big way by impacting the lives of other caregivers and people who live in the places we serve.

From our clinical providers to our logistical support team, everyone here delivers care to our community through their roles. We are an organization that puts patients first. Our delivery of care and commitment to being excellent today-and even better tomorrow-make us who we are: caregivers who deliver more than healthcare. We invite you to join us in our quest for excellence.

Benefits

Holiday Pay
Guaranteed Hours
Continuing Education
403b retirement plan
Pet insurance
Cancelation protection
Wellness and fitness programs
Mileage reimbursement
Employee assistance programs
Medical benefits
Dental benefits
Vision benefits
Benefits start day 1
License and certification reimbursement
Life insurance
Discount program

Read the full job description and apply online on the recuiter's web-site

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& Requirements

About ChristianaCare

Benefits

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