Account Director Senior - Federal

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Come join an exciting, energized and highly successful DoD Sales team. In the last 3 years, this team has achieved over 125%! Established accounts with multiple contract awards that will provide a great jump-off to be successful. The role is focused on the Department of Defense Non-Appropriated and Appropriated Agencies customer module, where Lumen holds several existing contracts and decades-long relationships. US citizenship required as Candidates are subject to a background investigation to obtain a Public Trust clearance.

The Main Responsibilities

• Knowledge of respective Defense Agencies based acquisition / procurement policies and contract vehicles.  

• Ability to articulate Telecommunications and Network Solutions competitors, landscape, and industry trends within the Department of Defense.  

• Demonstrated success winning contracts and business in the Federal marketplace required.  

• Track record of success developing business within specific DoD branches or FedGov agencies.

• Familiarity with Department of Defense Agency structures. Existing contacts / relationships a plus.

• Strategic planning, account management, account planning (including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies) and proven contract negotiation skills required.  

• Training and experience in consultative sales techniques required.  

• Ability to use Microsoft Word to create, edit, and share routine documents; Microsoft Excel spreadsheet package to organize, tabulate, and analyze data; and Microsoft PowerPoint to develop presentations.  

• Possess exceptional written/verbal communications skills, presentation skills, organizational time management skills, and display a strong customer-facing, sales and marketing, and presentation skills.  

• Ability to articulate the requirements for technical, contractual, commercial and management responses.  

• Self-motivated and driven leader with a sense of urgency to stay in front of strategic opportunities.  

• Ability to travel nationally & internationally to customer facilities and industry events, as required.   

• Ability to professionally manage and grow a significant (SalesForce) funnel of opportunities.

• Penetrates target agencies/organizations as assigned and other supporting agencies/organizations to uncover longer term opportunities. Broadens and deepens existing customer relationships to gain strategic positioning, retain existing revenue, and attain additional business.

• Develops proposals for presentation to customers. Coordinates account resources with representatives from marketing, pre-sales engineering, and product management.

What We Look For in a Candidate

• Experience:  5+ years industry specific sales experience.

• Candidates subject to a background investigation to obtain a Public Trust clearance.

• Knowledge and understanding of the telecom industry's competitive landscape.

• Experience with Salesforce. com preferred.

• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.

• Requires at least 50% or more of the time conducting sales activities outside of the office.

• Candidate must be a US Citizen with ability to obtain a security clearance.

• Must have a valid driver's license and have a clean driving record.

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$112,230 - $187,040 in these states: AR ID KY LA ME MS NE SC SD

$118,130 - $196,880 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$124,040 - $206,730 in these states: CO HI MI MN NC NH NV OR RI

$129,940 - $216,570 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335698

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (/jobs. lumen. com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, 'protected statuses'). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job dutie.