PROGRAM COORDINATOR

Program Coordinator Conexio - $19/hr NETWORK FUNCTIONS:

• Maintain and abides by OSHA requirements and guidelines
• Observes all Fire and Safety Policies and Procedures
• Observes all Personnel Policies and Procedures
• Observes all Residential Policies and Procedures
• Observes all governmental and licensing regulations
• Observes all HIPAA Policies and Procedures and maintains confidentiality
• Completes and returns all paperwork distributed by the Human Resource Department
• Attends all required and scheduled trainings and meetings
• Always maintain a professional demeanor and exercise good professional judgment in all areas of employment duties
• Creates Team Oriented Environment

• VEHICLE REQUIREMENTS:
  • Current driver's license, driver registration and a functional vehicle
  • Current vehicle insurance
• EQUIPMENT OPERATIONS:
  • Telephone, cellular telephone, copier, fax, computer, calculator
• COMPUTER SOFTWARE APPLICATIONS:
  • Has knowledge of Microsoft office programs, MITC, SETWORKS

• Individual must be able to meet physical requirements of the job:
  • Sitting at a meeting table or desk, reaching, bending, standing, stooping, twisting, climbing steps, drivinga vehicle, operate adaptive equipment, operate home appliances, ability to lift, push, and/or pull up to thirty (30) pounds

• Bloodborne Pathogens, Right to Know, HIPAA, Security Acts, Fire & Safety

• Office Environment/Office Facilities
• Community Living Arrangement
• Family/Residential Home
• Day Program Setting
• Community

• High School Diploma or GED

• Associates Degree

• Two years of experience in human services or related field
• Knowledge of and ability to work with developmentally disabled persons
• Excellent communication skills and organizational skills
• Detail oriented

• The IDD CLA Program Coordinator will:
  • Function with autonomy, diplomacy and professionalism within the guidelines established by this organization
  • Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization
  • Be an advocate for all the policies and protocols of the organization
  • Promote the well-being of the human aspect of this organization and report any concerns to the Program Team (APC- Assistant Program Coordinator/ PS- Program Specialist/ DQA- Director of Quality Assurance/ ED- Executive Director)

• Oversight of 2-3 CLA's to include equal amount of ratio time in all
• Maintain regular communication with the Program Team.
• Ensure health, safety, and welfare of all individuals receiving supports.
• Report incidents according to the Incident Management policy to the Program Team and confirm information is entered into SetWorks Noted Events.
• Provide a meaningful day for individuals (schedule daily activities in the home and regular outings).
• Attend and participate in consumer meetings (ISP, SIS assessment, IM4Q, team meetings, etc. ).
• Develop rapport and maintain communication with loved one's as requested and in emergency situations. The APC will be the primary contact and the PC as the secondary back-up.
• Respectfully interact with outside agencies (funding entities, case managers, counselors, day programs, employers, family members, neighbors).
• Read and respond timely to all emails.
• Maintain a complete understanding of 6400 regulations (refer to RCG- Regulatory Compliance Guide)
• Always ensure licensing compliance of home per the RCG and agency policy.
  • Complete quality inspections of the CLA (inside and perimeter) during every shift to ensure safety, cleanliness, and compliance.
  • Track completion, review and approve APC weekly oversight in Setworks.
  • Complete a monthly physical site inspection checklist in cooperation with the Program Specialist.
  • Report all CLA facility issues to the maintenance email address and copy the Program Team.
  • Participate in quarterly awake night inspections in conjunction with the Program Specialist.
• Medical Appointments and medication management
  • Attend consumer medical appointments as needed to assist the APC and submit paperwork to Nursing.
  • Coordinate 2nd check of cycle medications following completion of 1st check by APC.
  • Review medications and MAR's during each shift to identify any issues or missing signatures/ initials.
  • Complete Medication Error Debriefing Forms within seventy-two (72) hours of discovery.
• Supervision of Assistant Program Coordinator
  • Mentor and provide ongoing feedback and indicate areas of improvement regarding job performance
  • Partner with consumers and employees to identify issues and resolve problems
  • Complete accurate and timely employee performance evaluations prior to the due date
  • Report all employee concerns to the Program Specialist and the Human Resource Department
  • Attend Foundations Training
  • Complete Part 2 of Foundations training with any new APC.
  • Attend and co-facilitate CLA staff meetings every other month.
  • Provide back-up to APC/ Scheduling Department to fill shifts for call offs and open shifts.
  • Approve APC attendance requests daily and timecards edit forms as needed.
  • Approve all APC PTO requests, and any RS PTO requests in the absence of the APC.
  • Review TO/TU in SetWorks weekly to confirm completion and address any patterns or concerns.
  • Complete job duties of the APC in their absence.
• SETWORKS
  • Enter quality notes in SetWorks prior to the end of each shift.
  • Monitor SetWorks twice weekly for any outstanding notes or approvals.
  • Review SetWorks every Monday morning to confirm all notes are ready for billing for the prior week before the deadline.
  • Complete monthly SetWorks documentation review oversight and address any concerns with APC regarding quality of documentation.
  • Assist with training and mentoring staff regarding documentation expectations and quality.
  • Elevate any concerns to Program Coordinator and HR (when necessary).
• Training
  • Always maintain training compliance.
  • Review all compliance lists weekly to identify any upcoming staff non-compliance and follow-up with the APC.
  • Complete requirements to become a Medication Administration Observer.
  • Coordinate with the APC to conduct medication observation practicums and MAR reviews for employees prior to compliance date (twice per year).
• Consumer/ House funds.