US - District of Columbia - Washington
November 6, 2024
Description
The Medical Interpreter will provide language interpretation services to patients, families, and staff in critical, acute, or chronic medical situations as needed. The Medical Interpreter will provide services in person, telephonically, or via video remote to assist patients and families in their interactions throughout the hospital.
Qualifications
Minimum Education
Bachelor's Degree or equivalent years of experience. (Required)
Minimum Work Experience
1 year Experience as interpreter for individuals in critical situations. (Required)
Required Skills/Knowledge
Spanish/ English Bilingual Language Skills
Fluency in English and target language
Highly proficient in medical terminology
Required Licenses and Certifications
Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH.
40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution). (Required)
Functional Accountabilities
Eliminates Language Barriers to Patient Care
Facilitate communication among patients, families, and staff
Interpret directly and accurately, without omissions, addition or interference with communication
Manage assignments independently without close supervision
Set limits appropriately; maintain professional boundaries as interpreter; maintain patient, family and staff rights to confidentiality privacy
Maintain professional role and sensitivity during critical medical and/or psychosocial situations; respect all parties in their discussion and their individual roles
Abide by Interpreter Code of Ethics
Demonstrate accurate, clear, and timely verbal and written communication
Provide sight translation of patient care related documents
Provide document translation of limited list of patient related materials
Promote Appropriate Utilization of Interpretation Services by Staff
Educate staff in use of interpreter and available interpretation services
Communicate with staff about staff needs and patient/family needs
Work closely, interdepartmentally, provide recommendations by communicating information as requested and directed by medical provider/critical staff
Partner with program staff to share best practices and to ensure cultural and linguistic requirements are met
Advocate for patients/families with staff to facilitate continuity of care
Provide sound recommendations to departmental leadership to ensure adequate services to non-English speaking patients and families
Contributes to a Well-Organized Program
Help to ensure interpretation assignments are coordinated accurately, effectively and efficiently
Maintain schedules and required logs/tracking system in order to track project progress and productivity
Keeping and organizing interpretation requests and reports
Accurately document interpretation assignments in all systems and databases used and required by the program
Facilitate the distribution, coordination, and assignment of day-to-day activities among fellow division staff and under the guidance of the division leadership
The individual in this role may assume additional job duties beyond those outlined in this job description
Organizational Accountabilities
Organizational Commitment/Identification
Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
Use resources efficiently
Search for less costly ways of doing things
Safety
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