Director of Lending & Operations

Our Neighborhoods Capital Fund, an affiliate of National CAPACD, seeks an adaptable, action-oriented, experienced professional to serve as a critical early stage member in our emerging CDFI.

Our Neighborhoods Capital Fund (ONCF), a non-profit affiliate of National CAPACD, seeks a Director of Lending & Operations to play a pivotal role in the start-up years of our emerging CDFI. This position will develop, lead, and manage the implementation of ONCF's lending activities, alongside developing the lending policies and operating procedures for tracking, compliance, and growth. The Director will collaborate deeply with ONCF's Chief Executive Officer and Credit Committee.

Our Neighborhoods Capital Fund directs capital into Asian American and Pacific Islander (AAPI) communities that National CAPACD members serve. Through community real estate ownership, National CAPACD members preserve and build AAPI historic and cultural districts, and prevent displacement of low-income residents, small businesses, and community and cultural institutions.

This is an exempt, full-time position, employed by National CAPACD, and based remotely in the United States. The Director of Lending & Operations reports directly to the ONCF Chief Executive Officer and joins the affiliate CDFI Division as the second core team member. The Director will also collaborate with National CAPACD finance, operations, and communications staff.

Roles and Responsibilities Include:

Lending Functions:

• Develop, implement, and manage lending programs to ensure effective deployment of capital to underserved communities;
• Manage the loan lifecycle, beginning with exploratory meetings through application packaging and review, coordination in the underwriting process, approval, closing and portfolio management until a loan is repaid;
• Develop and maintain relationships with potential and existing borrowers, ensuring they receive the support necessary to succeed;
• Prepare loan package for Credit Committee review;
• Monitor loan and portfolio performance, including delinquency and repayment trends and recommend actions to drive toward borrower success;
• Manage borrower compliance;
• Liaise to Credit Committee;
• Collaborate with CEO to refine loan products and design services that align with organizational goals;

Operational Systems Development:

• Lead development and implementation of ONCF's lending policies;
• Lead the day-to-day operations of the lending team, ensuring smooth, efficient, and compliant lending processes;
• Develop systems for loan closing and servicing;
• Create internal tracking, management, and compliance systems;
• Develop and document standard operating procedures;
• Support ONCF's administrative infrastructure;
• Ensure compliance with federal, state and local lending regulations, and internal policies;
• Identify opportunities for process development to ensure needs of staff, clients, and partners are met;

Leadership, Strategy and Impact:

• Work closely with ONCF CEO to shape the organization's lending strategy, including identifying new opportunities;
• Track, measure, and report on the impact of lending programs, ensuring alignment with the organization's mission and strategic objectives;
• Participate in external stakeholder engagement, including partnerships with community organizations, financial institutions, and government agencies, to enhance lending reach and effectiveness.

Other Functions and Responsibilities:

• Represent ONCF at National CAPACD events, including our biannual Building CAPACD Convention;
• May lead or join cross-functional teams to solve complex organizational issues;
• Other duties as assigned.

Required Qualifications:

• At least 7 years of relevant professional experience;
• Commitment to National CAPACD's mission and working knowledge of the needs of low-
• income, immigrant, Limited English Proficient (LEP), Asian American, Native Hawaiian, and
• Pacific Islander (AA and NHPI) communities;
• Must be a team player with demonstrated ability to work well in a highly collaborative environment;
• Demonstrated ability to build organizational systems from the ground up;
• Passion for community development and economic empowerment;
• Proactive problem-solver with a continuous learning mindset;
• Adaptable, action-oriented and comfortable with ambiguity in a start-up environment;
• High degree of self-awareness and commitment to personal and professional growth;
• Excellent written and verbal communication skills;
• Proficiency in Google Workspace.

Desired Qualifications:

• At least 3 years in a leadership or supervisory role;
• Proficiency in financial management software;
• Bachelor's or advanced degree in finance, business management, or urban planning;
• Experience in lending, community development finance, or related financial services.

Essential Physical Requirements:

• The person in this position must be able to communicate via phone, including conference an video calls, as well as written communication, such as Slack and email;
• This position requires the ability to remain in a stationary position to operate a computer (and other office productivity machinery) and manual dexterity to operate a keyboard for extended periods of time;
• This position requires the ability to occasionally lift objects weighing up to 10 pounds;
• This position requires the ability to travel domestically with overnight stays. Travel may involve transportation via airplane, car, or train.

Work Environment:

National CAPACD is a primarily remote office environment, with a headquarter office in Washington, DC, and a satellite office in Oakland, CA. You should be prepared to either work from home or at one of our offices.

The Director of Lending & Operations must be able to travel domestically with overnight stays, at a minimum of 4-6 times per year. This position requires the ability to work Monday through Friday, and may require some work on nights and weekends when traveling or for events.

COVID-19 Note:

To prioritize the safety and well-being of our employees, National CAPACD strives to be a 100% COVID-19 vaccinated workplace. Proof of vaccination will be required upon acceptance of a job offer, in accordance with state and local regulations. Job applicants with religious and disability-related objections will be given reasonable accommodation.

About National CAPACD:

The National Coalition for Asian Pacific American Community Development (National CAPACD) advances equity and creates vibrant, healthy neighborhoods by mobilizing and strengthening a powerful coalition of Asian American, Native Hawaiian, and Pacific Islander community-based organizations working in low-income communities.

National CAPACD's staff are committed to a culture of inclusion, respect, integrity, learning, performance, accountability, collaboration, a.