About the job Customer Service Specialist
About the Role
We are seeking a Customer Service Specialist to join our client's innovative team. A leading network of community development financial institutions (CDFIs) empowers underserved communities by expanding access to capital and financial services. In this role, you will be the first point of contact for customer inquiries, providing excellent service, resolving issues, and ensuring a positive experience. Your ability to communicate effectively and handle customer concerns will contribute significantly to our client's customer satisfaction and retention.
Key ResponsibilitiesCustomer Interaction
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