Data Center Technician L2

Make an impact with NTT DATA

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Your day at NTT DATA

The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include:

Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.

Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.

Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.

Tests performance of electromechanical assemblies and electronic voltmeters.

Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.

Inspects parts for surface defects.

Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.

Aligns, fits or assembles component parts, using hand or power tools.

Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control

Analyzes systems to ensure best practices for both internal and external customers

Provides feedback to DCO Engineering on the effectiveness of existing standards and processes

Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades

Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program

Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.

Manages systems to avoid unplanned customer-impacting events

Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.

Performs other duties as assigned

Regular, predictable attendance is essential to satisfactory performance.

KNOWLEDGE, SKILLS & ABILITIES

Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems

Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety

Current knowledge in industrial safety best practices (i. e. lockout/tag out, arc flash protection, OSHA and state regulations)

Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems

Ability to process Hands and Eye requests as required i. e. , Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal

Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:

Chilled Water Systems

Large Centrifugal Chillers

Cooling Towers

Heat Exchangers

Water Treatment Systems

VFD's and Pumps

HVAC equipment

CRAC/CRAH's

Humidification Systems

Water heaters

Water/Air filters

BMS and PLC Controls

Emergency Standby Diesel Generator Systems

Fuel/Oil systems,

480/277 and 208/120 electrical generation and distribution

Static UPS Systems

Double Interlock Pre-Action Systems

Excellent communication skills, both written and oral

Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)

Ability to communicate effectively with customers and internal staff and effectively work in team environment

Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.

Ability to learn quickly and address issues as they arise during normal working hours or after hours.

Ability to operate in and promote a rigorous process-driven team environment

Ability to logically analyze and solve problems

Ability to effectively multi-task multiple projects

Ability to operate Hand and Machine Tools (hammer, drill, saw, etc. )

Ability to operate electrical tools such as a multi-meter or infrared camera

Ability to operate a forklift

Must be comfortable working in a high stress, fast paced environment with shifting priorities.

Must be able to work on a shift which may require nights, holidays, and some weekends.

Possess critical thinking and complex problem-solving skills
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L2 EDUCATION & EXPERIENCE

Associate of Science in Technology degree or equivalent education and/or work experience plus

Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant)

CPR/First Aid and NFPA70ECertification during employment

Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required

High School Diploma or GED required.

PHYSICAL REQUIREMENTS

Primarily walking, standing, and bending with some sitting.

Ability to communicate effectively with verbal, visual and listening skills

Close visual work on a computer terminal.

Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments.

Able to lift and carry heavy equipment, up to 50 pounds.

Ability to climb ladders and work on raised platform.

WORK CONDITIONS

Data Center environment with varying temperatures and loud noises.

Potential extensive daily usage of workstation or computer.

Must work on-site; no telecommuting permitted.

SPECIAL REQUIREMENTS

Must be willing to be part of the after-h.