A company is looking for a Customer Experience Operations Project Manager.
Key Responsibilities
Manage and deliver strategic initiatives to enhance customer satisfaction
Facilitate communication and collaboration among cross-functional teams
Analyze performance data to identify areas for improvement and streamline processes
Required Qualifications
College degree with 5-7 years of relevant experience or 9+ years of related experience
6-8 years of project management experience
Understanding of value drivers in recurring revenue business models
Experience collaborating with cross-functional teams
Strong computer skills, including proficiency in Microsoft Office
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