US - Connecticut - Greenwich
November 6, 2024
Job Title:
Business Analyst Sr Location:
Hartford, CT 06106 (Hybrid) Duration:
Long Term Contract Specific Services Required:
In the role of the Child Welfare Expert, the following services are required:
Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.
Assistance in developing project documents.
Excellent communication, presentation, collaboration, writing and interpersonal skills.
Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies.
Must be very organized, pro-active and self-directed.
Must be able to perform with minimal supervision.
Must have very strong abstract thinking and problem-solving skills.
Provide guidance and training to agency staff as needed.
Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.
Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.
Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available.
Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.
Identifies business trends and needs utilizing real data and staff feedback.
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
Communicates key insights and findings to team members.
Requirements:
For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings.
5 Years' Experience in Child Welfare or related field Product Owner and/or Product Manager certification a plus Knowledge of DCF's mission, policy, practice, state agencies and community partners/service providers Knowledge of agile development methodologies, including developing acceptance criteria Knowledge of case management systems and modern web-based capabilities/applications Knowledge of Business Process Mapping, requirements gathering and documentation processes Experience in facilitating large groups for presentations, LEAN Events and trainings a plus Experience in analyzing data to draw business-relevant conclusions
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