Computer Maintenance Technician - District Level I

JOB CLASS: 7525

JOB TITLE: COMPUTER MAINTENANCE TECHNICIAN-District Level I

QUALIFICATIONS:

Any combination equivalent to: two years college-level course work with two years increasingly responsible experience repairing and servicing microcomputers hardware and repair, data communications cabling and wiring practices, and experience in effective communication in a training environment.

REPRESENTATIVE DUTIES:

Perform a variety of skilled and basic technical duties related to the installation, repair, alteration and maintenance of microcomputers, printers and other peripheral equipment; schedule repairs or installations.
Develop and conduct one-on-one and group training of District personnel in use of microcomputers and related software.
Inspect, isolate and diagnose system malfunctions and determine appropriate repair procedures; replace defective parts and restore to proper operation of equipment; analyze and resolve general software malfunctions.
Maintain cable location diagrams for local area networks and endpoint devices.
Install microcomputer hardware systems and software, including upgrades and enhancements.
Perform preventive maintenance on printers, microcomputers, and other related devices
Move equipment to new locations as requested; reroute and install communication cables for new location; test system to assure proper operation.
Perform component level equipment repair; remove defective components and replace and initiate test procedures according to established procedures; locate and request replacement components.
Operate multimeters, signal injectors; operate hand tools, protocol analyzers, diagnostic software, soldering iron and cable testing equipment.
Communicate with a variety of departments regarding the repair and installation of computer equipment; communicate with vendors and manufacturers regarding parts, pricing, purchases and product information to find best source of supply.
Provide information and technical expertise to faculty, administrators and students regarding the safe and proper operation, care and maintenance of computerized equipment.
Provide 1st Line District support to user base for basic technical needs that included but not limited too hardware support, hardware troubleshooting, installations, software support and troubleshooting.
Maintain records of computer and network repairs, materials used, moving and installation activities and work orders; maintain records of maintenance supplies used; maintain an adequate spare parts inventory.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:

Computerized and electronic equipment including microcomputers, computer terminals, peripherals and other data communication equipment.
Security practices for network and users.
Methods, equipment and tools used in the skilled repair and servicing of computer equipment.
Knowledge of basic level hardware and software troubleshooting techniques
Electronic and electrical theory and practices.
Analog and digital communications equipment and maintenance techniques.
Safety practices and precautions used in working with computer equipment.
Operation of a variety of testing equipment, hand and power tools and measuring instruments.
Technical aspects of the computer field.
Diagnostic techniques and procedures used in computer and electronics repair.
Basic record-keeping techniques.
Interpersonal skills using tact, patience and courtesy.
Health and safety regulations.
ABILITY TO:

Perform a variety of basic skilled and technical duties related to the installation, repair, alteration and maintenance of computers, printers, copiers, and other data communications equipment.
Install computers and related equipment at District sites.
Operate electronic measuring instruments, testing equipment and tools in a safe and proper manner.
Read and interpret schematics and blueprints.
Read, interpret and implement technical service manuals and schematic diagrams to repair assigned computer and peripheral equipment.
Plan and lay out installation and repair work
Maintain records related to work performed.
Establish and maintain cooperative and effective working relationships with others.
Analyze situations accurately and adopt an effective course of action.
Work independently with little direction.
Lift heavy objects over 50lbs.

Terms of Employment:
Classified salary schedule
Classified benefits package
Annual salary $45,845 - $52,550, contingent on verified experience
FSLA Statues-Non-Exempt
240 days per year
8 hours per day
WORK ENVIRONMENT:

Indoor, environmentally controlled. Typical office environment including but not limited to telephones, personal interruptions, background noises. Requires working with or near the public, parents, and children and will be subject to sounds, scents, and other related environmental factors. This position will require dealing with conflict and requires use of sound judgement.

Physical Demands: (example)

Must be able to kneel and squat
Must be able to bend at the waist, twist, and turn
Standing and walking intermittently throughout a typical work day
Lifting-up 20 lbs.
Sitting for long periods of time
Repetitive movement
Travel Requirements: (Frequency and Duration)

Less than 10% out of district
Daily as needed within district boundaries

EVALUATION:

Performance of this job will be evaluated in accordance with provisions of the Board's policy on Certified Evaluation Plan. The evaluation will be conducted by the Director or Maintenance and Technology.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are require of the employee for this job. Location, duties, responsibilities may be altered to meet the needs of the district.

Contracts are with the district of Owensboro Public Schools-not with the individual locations. Location assignments are subject to change.

Equal Education and Employment Opportunities M/F/D