Community Action Pioneer Valley, Inc Fuel Assistance Fiscal Specialist $21.73 23.05/hr

Job Type

Full-time

Description

DEPARTMENT: Community Services

POSITION TITLE: Fuel Assistance Fiscal Specialist

LOCATION: Greenfield

STATUS: Non-Exempt

SUPERVISOR: Fuel Assistance Program Director

POSITION SUMMARY

The Fuel Assistance Fiscal Specialist works in the Fuel Assistance program of the agency's Community Services department. This position is responsible for processing the program's fuel provider vendor bills for payment and notifying fuel provider vendors of applicant benefits. The position communicates and collaborates with the Fuel Assistance program's leadership, the Energy Department, and Community Action Pioneer Valley's fiscal teams.

ESSENTIAL RESPONSIBILITIES

1. Process the fuel assistance program's fuel provider vendor invoices for payment.
2. Send notification of applicant benefits to the fuel assistance program's fuel provider vendors.
3. Generate and send consumption forms for the fuel assistance program's fuel provider vendors.
4. Respond to fuel assistance applicant and fuel provider vendor payment inquiries.
5. Assist Fuel Assistance Program Director in audit preparation for state funding office.
6. Assist in coordinating check runs with the agency's fiscal team.
7. In partnership with the program director, communicate with the agency's fiscal teams to resolve applicant payment issues.
8. Collaborate with the program director in processing stop payment files, adjustments, and recoupments.
9. Collaborate with Fuel Assistance Lead Certifier in preparing direct payments for applicants with heat included in rent.
10. Ensure that Fuel Assistance applicants receive all possible benefits by reviewing applicants with low or no benefit payments in collaboration with the fuel assistance program's application certification team.
11. Communicate and collaborate with program director, assistant manager, and lead certifier regularly.
12. Work with the Fuel Assistance leadership to continuously improve payment and notification processes.
13. Maintain filing system for the Fuel Assistance program's invoices.
14. Maintain strictest confidentiality.
15. Comply with agency and funder's paperwork requirements and procedures.
16. Attend regularly scheduled supervision meetings, team and department meetings, mandatory agency trainings, and participate in professional development activities.
17. Performs related work as required.

This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may be adjusted to meet the operational needs of the agency.

Requirements

QUALIFICATIONS/SKILLS

We invite individuals with lived experience who are part of communities that have been historically denied a full opportunity in aspects of economic, social, and civic life to apply. These communities include, but are not limited to, BIPOC, LGBTQIA2S, persons with disabilities, and persons adversely impacted by multigenerational poverty or other inequality.

The ideal candidate will demonstrate the following competencies:

• Interpersonal communication - verbal and written; in-person and phone.
• Customer service experience; ability to engage in a compassionate, empathetic manner.
• Organizational skills and attention to detail.
• Problem-solving, establishing priorities, navigating change.
• Compile and analyze data.
• Judgement and decision-making
• Work independently and collaboratively with a team.
• Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations.

Key Knowledge and Experience:

• Experience working with marginalized communities and individuals with low incomes
• Experience with data management, data capture, tracking methods and analysis for outcome measurements
• Adapt to changing priorities and demonstrate close attention to details
• Proficient computer skills (Microsoft Suite and databases)

To Qualify

Minimum Qualifications/Transferable Skills:

• Four years' experience in a business office environment and payments processing and/or fiscal tracking.

We encourage individuals who believe they have the skills necessary to thrive to apply for this role. We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying. Please be clear and specific in application materials how your background, lived experience, and transferable skills are relevant to this position.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position requires frequent sitting, standing, walking, talking, and listening.
• Specific vision abilities required by this job include vision, color vision and the ability to adjust focus.
• The work environment is an indoor office environment.
• Some bending and stretching required.
• Manual dexterity required for use of calculator and computer keyboard.

AA/EOE/ADA

Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years.

Salary Description

$21.73 - $23.05