Quality System Technician - 3rd Shift

Ensure our products meet high-quality standards.Implement quality improvement plans.Analyze production processes for efficiency and quality.Conduct regular audits and inspections.Troubleshoot quality issues swiftly.Collaborate with cross-functional teams.Maintain quality records meticulously.Train team members on quality protocolsResponsible of conducting internal audits (QMS, Mfg Process Audits, Product Audits) in an organization.
Plan and lead trainings, root causea analysis and resolution of non-conformances.
Demonstrate technical understanding of mfg processes, its risk analysis and control plans.
When needed help conduct PQC (Product Quality Council), pull together presentation of management review etc.
Also conduct other QMS related activities needed to perform QMS processes.Key Responsibilities:
Maintain the knowledge of relevant requirements based on internal changes (process and product technologies) and external changes (ISO 9001, IATF 16949, AIAG core tools, and Customer Specific Requirements (CSR)).
Able to perform audits with process based approach and risk based thinking.
Gather and analyze information related to internal audit program and produce reports.
Initiate, approve and monitor corrective actions associated with the audit findings.
Own and maintain audit plan/schedule (for both ISO/IATF Internal Audits and Manufacturing Process Audits) document and audit records.
Plan, perform and lead (if that applies) different QMS audits (QMS, Mfg process audits, product) per ISO 9001 and IATF 16949 and issue OFIs and Non-Conformances as needed.
Participate in supporting, implementing, auditing and one-on-one training for AIAG Core Tools (FMEA, APQP, MSA, SPC, PPAP).
Auditors for Product Audits shall demonstrate competence in understanding product requirements (including applicable CSRs) and use of relevant measuring and test equipment to verify product conformity.
Provide help to lead Root Cause Analysis (3P5Y) for assigned Corrective Actions and train stakeholders if needed.
Support documentation of the key processes of the business as contained in the business Quality Manual.
Help write and maintain Quality Manual for the business management system, documented procedures (or reference to them), and description(s) of the interactions between the key processes of the management system.
Manufacturing process auditors shall demonstrate technical understanding of the relevant manufacturing process(es) which needs to be audited, including in-depth understanding of process risk analysis (such as PFMEA) and control plan.
Own and provide specific quality systems related education, i.e.
QSi (or Ms Sharepoint) User Training, CQMS user Training.
If needed perform CQMS administrative duties - assign user access and generate MNCs/PNCs.
Identify GAPs with in the plant to the standard and work projects to close those GAPS.
Provide information, as necessary, to external auditors or Certification Bodies, complying with content, timing, and format requirements.
As needed, assist in the execution of PQC (Product Quality Council) meeting and/or Quality management system meeting.
If needed, help compile PQC presentation, management review presentation, maintain Cummins Connect page, and publish/record meeting minutes.
Support the development of input materials related to customer satisfaction/dissatisfaction, scorecards, complaints, etc.ResponsibilitiesStrong understanding of quality control processes and standards.Experience with quality improvement methods like Six Sigma or Lean Manufacturing.Excellent problem-solving skills to identify and address quality issues.Ability to conduct thorough audits and inspections.Effective communication skills for training and collaborating with team members.Attention to detail to maintain precise quality records.Proficiency with relevant software and tools for quality management.Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Ensures accountability - Holding self and others accountable to meet commitments.
Persuades - Using compelling arguments to gain the support and commitment of others.
Quality Leadership (Cummins Operating System) - Demonstrates knowledge of and practices the principles of the Cummins Operating System (COS); translates the principles of COS to the principles of Total Quality Management (TQM) to assess performance against customer and business requirements; to create a right environment and Quality culture, and seeks and actions opportunities for continuous improvement with a customer centric mindset at all times.
Quality Systems Management - Utilizes the quality tools and processes to ensure the quality management system is understood, implemented, maintained, and demonstrates its ability to consistently and effectively provide products/services that meet requirements.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
Associate degree or equivalent business experience.
IATF 16949 + ISO 9001 Internal Auditor Trained.
Six Sigma Green Belt trained and willing to work towards certification.
AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA) trained This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Demostrated ability to perform process based and risk based audits.
Initiated, approved and monitored corrective actions associated with audit findings.
Planned, performed and led different QMS audits based upon IATF 16949 and ISO 9001.
Performed training on AIAG core tools (APQP, PPAP, MSA, SPC and FMEA) Performed Product Audits per applicable CSRs Led 3P-5Whys root cause analysis Provided support to documentation on the key processes per business quality manual When conducted mfg process audits, demonstrated in-depth understanding of processes and associated risk analyses (FMEA and control plan) Exibited good understanding of QMS tools such as QSi, CQMS etc.
When needed performed CQMS admin training.QualificationsSupport management team with QT level II task and follow up.
Perform daily auditsSubmit documents to support quality development Check Blue prints.Knowledge in GD&T and problem solvingCheck defects according to the standardAbout UsAt Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
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