IT Systems Analyst - Manufacturing

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

This is a Hybrid role based out of our Loveland/Longmont, Colorado facilities. The Target Pay Range for this position is $65,000 - $80,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

PURPOSE OF JOB:

The IT System Analyst - Manufacturing is responsible for providing real-time technical support for warehousing, order fulfillment, and associated software systems. This role involves troubleshooting and resolving hardware-related issues as well as addressing data discrepancies in inventory and orders. The ideal candidate will excel at quickly diagnosing and resolving issues in a fast-paced warehouse environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to satisfactorily perform each essential function. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provide first-line, time-critical support for warehousing, order management, and shipping systems, including related hardware (e.g., barcode scanners, label printers, shipping stations).
Collaborate with distribution and IT teams to resolve issues impacting order fulfillment and shipping in real time.
Monitor and analyze multiple software systems and integrations to diagnose issues and implement effective corrective actions.
Identify opportunities for process and workflow improvements related to software systems, warehousing, and order operations.
Provide feedback to IT Development and QA teams regarding software improvements, including bug fixes and enhancements to workflows/screens.
Implement software version updates and patches while adhering to change control procedures.
Other duties and responsibilities as assigned.
Travel between the Loveland and Longmont warehouse facilities as needed.
EDUCATION/EXPERIENCE: Bachelor's degree in Computer Science, Information Technology, or a related field.
A minimum of 3 years of experience in IT support.
Proficiency in script languages and databases, preferably VB/VBA and T-SQL (Microsoft SQL Server).
Proven experience in problem-solving within a fast-paced environment.
Experience in a warehouse environment with order fulfillment and shipping operations is a plus.
Familiarity with barcode scanners, barcode symbology types, and label printers is a plus.
DESIRED QUALIFICATIONS: Knowledge of inventory and order management systems.
Experience with UPS and FedEx shipping systems, including integrations with ERP/CRM systems.
Familiarity with warehouse and order automation systems, such as RFgen.
Understanding of networking (wired and wireless) and network operating systems.
REQUIRED SKILLS AND ABILITIES: Strong problem-solving, critical thinking, and analytical skills with the ability to debug and troubleshoot across multiple systems and integrations.
Ability to write SQL queries to perform corrective actions and resolve issues.
Capable of troubleshooting and resolving issues in real time and under pressure.
Proven ability to work effectively with end users and technical teams.
Highly organized with the ability to manage multiple tasks in a fast-paced environment.
Exceptional verbal and written communication skills.
Strong attention to detail and commitment to accuracy.
Excellent follow-through skills.
Knowledge of customer service principles and practices.
Effective listening skills and the ability to engage with end users in a supportive and professional manner.
PHYSICAL DEMANDS: Extensive sitting, phone, and computer use
Extend and reach with hands and arms and use hands and fingers.
Occasionally required to bend, kneel, stoop, or crouch
May be required to lift, move, and carry up to 15 lbs.
Specific vision abilities required include close vision, color vision, depth perception, and the ability to adjust focus.
Hearing ability to effectively communicate via the telephone and in person.
Fluency in the English language
WORK ENVIRONMENT:

The employee will primarily work in a typical office environment including the use of cubicles, computers, and overhead lighting. Temperature extremes will be minimal to nonexistent.

The noise level in the work environment is usually moderate. The employee will be required to use a computer, spreadsheets, database management, email, and the Internet. The employee is frequently required to use a calculator, fax, copy machine, and phone system.

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. All Full-time associates are eligible for the following benefits and more:
Paid Time Off & Holidays
Medical, Dental, Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.

Note to Search Firms/Agencies

Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.