About Us:
Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events.
Today, our cutting-edge SaaS company is at the forefront of transforming the 911 emergency response continuum with next generation data-driven software. Intrados solutions allow enterprises, call takers, dispatchers, and first responders to make more informed decisions, respond quickly and safely, and ultimately serve their communities better.
Our Emergency Call Relay Center is currently seeking a 911Telecommunicator.
This position will require individuals to be onsite at our Longmont office: 1601 Dry Creek Drive, Unit 250, Longmont CO 80503
We receive calls from all over the country, including Puerto Rico, Guam, American Samoa, the Northern Mariana Islands and the U.S. Virgin Islands and transfer them to the geographically appropriate PSAP. We handle approximately 20K calls per month and there is never a dull moment!! Our 911 TCs have their own dedicated desk space, access to our on site fitness center and cafe, and more.
To watch a video from the team and learn more about the role- click here: Meet Intrado's Emergency Call Relay Center (ECRC) (youtube.com)
Critical incidents that our ECRC took calls for include:
Day to day responsibilities include, but are not limited to:
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