Account Director

Job Title: Account Director

Location: Denver, CO

Workplace Type: Hybrid

Salary Range: $150,000 - $200,000 base + 10 - 15% bonus

As an Account Director, you'll drive new business to meet growth targets by building and nurturing client relationships while also spearheading the delivery of outstanding client work and fostering the development of consultants. You will also play a central role in discovering new opportunities and ensuring client satisfaction and loyalty at every stage of the sales and delivery process. You will be instrumental in driving our firm's success, steering the identification of new accounts and expansion of our existing accounts, and positioning Propeller as an industry leader. As a core figure in our firm's success, you'll engage with both the internal team and the broader community, spending meaningful time in our office, at client sites, and at industry and community events. Your leadership will help cultivate a collaborative, connected, and vibrant company culture while driving forward business growth.

Drive New Business

Drive strategic business development initiatives by identifying and pursuing new business leads, qualifying high-potential opportunities, and crafting compelling proposals. Leverage market insights and client needs to secure business that aligns with Propeller's long-term growth strategy.
Build and nurture executive-level relationships with clients, partners, and key stakeholders. Cultivate opportunities through participation in relevant events, and representing Propeller at conferences, forums, and other public-facing platforms.
Act as a thought leader in the industry, using your influence and expertise to position Propeller as an innovator. Leverage speaking engagements, thought leadership content, and industry panels to enhance the firm's reputation as a leader in driving impactful change and solutions.

Manage Established Accounts

Develop and implement strategic sales plans to achieve revenue targets and maximize profitability at one large account or a portfolio of medium sized accounts.
Identify emerging client needs and develop tailored solutions at established accounts. Expand accounts through upselling and cross-selling.
Develop proposals, presentations, and statements of work (SOW) that align with client objectives and Propeller's capabilities. Negotiate contracts, pricing, and terms with clients to secure profitable deals.
Stay up to date with the latest industry trends, quarterly earnings reports, and other public-facing intelligence about assigned accounts.
Oversee administrative aspects of client account management, ensuring seamless coordination and execution of tasks.
Secure $2M - $5M in individual sales at assigned accounts.

Lead Client Engagements & Deliver on Strategic Work

Utilize creativity, business acumen, and strategic problem-solving in client solution creation and delivery.
Lead engagement teams, ensuring quality and client satisfaction through regular check-ins and deliverable reviews.
Oversee the scope and quality of client projects, ensuring alignment with client expectations, project goals, and resource allocation.
Meet with clients on a regular cadence to check-in on progress, request feedback for the team, and assess overall client satisfaction.
Build strong client relationships through executive-level communication, proactive problem-solving, and a deep understanding of client needs.
Attain a billable hours target of 525+ per year.

Develop People

Lead and mentor a cohort of 8-11 consultants, fostering a collaborative community focused on professional growth and excellence in service delivery.
Provide development opportunities through regular 1:1 meetings, coaching, and tailored feedback, actively identifying areas for skill enhancement.
Conduct mid-year and annual performance reviews, making informed recommendations for competency and compensation decisions, and documenting development conversations and feedback for smooth transitions.
Collaborate closely with the talent team to identify and nurture emerging talent for future growth and development, as well as support in recruitment efforts.
Support firm growth by sponsoring initiative teams and cultivating talent within these teams.

The Qualifications:

Must have:

10+ years of consulting experience, including at least 5 years of selling work and leading teams
Proven track record in developing relationships, driving new business, and crafting innovative solutions for complex client challenges
Skilled in scoping projects, writing proposals, and delivering compelling presentations to senior stakeholders throughout the client engagement process
Experience working with clients in one or more of our key industries: technology, public sector, healthcare, retail, energy & utilities
Bachelor's degree
Ability to travel based on client need (up to 25%)
Ability to demonstrate a legal right to work in the U.S.

Nice to have:

Master's degree

About Propeller:

Propeller is a people-focused management consulting firm that helps individuals, teams, and organizations thrive in change. Organizations hire us to solve problems, inspire transformation, and drive change. We work with clients to align teams and priorities, clear hurdles, and deliver customized solutions. And in doing so, Propeller helps spark, regain, and accelerate the most impactful and energizing force we know: momentum.

Our clients are generally large and mid-size organizations in the retail, technology, healthcare, and utility industries. These organizations are where we drive the most impact, but we serve all different types of clients. We have offices in Portland, San Francisco, Silicon Valley, and Denver - and are growing into Dallas and Minneapolis.

Propeller may be for you if you have an unyielding passion for unraveling complex challenges, delivering creative, impact-driven solutions, and creating lasting progress. You are curious, you thrive in the unknown, and you have the grit to continue moving projects forward while guiding leaders and teams through ambiguous challenges.

Additional Details:

Compensation: We believe in fairly and equitably compensating our employees for their time and experience. We do that by offering a competitive salary, uncapped bonus eligibility, an employee stock ownership program, and many other benefits. Individual salaries are based on a variety of factors, including years of experience and specific skill sets. The base compensation range for this position is $150,000 - $200,000 base + a 10 - 15% bonus target, which is specific to the location for this job posting. Typically, individuals are not hired at the top of the range for their role; however, base pay ranges are reviewed and updated each year based on performance.

Location: We believe being physically present with each other and our clients strengthens our relationships, promotes creativity and innovation, and ultimately produces a stronger, more durable result for our clients and ourselves. Propeller employees work in a hybrid model, spending at least 2 days per week working from their local Propeller office. Applicants should currently live in the Denver area, or plan to relocate upon hire.
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