Rev Cycle Admin Support Specialist

Summit Health Inc
US - Colorado - Colorado Springs
January 5, 2025

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Why VillageMD?

At VillageMD, we're looking for a Revenue Cycle Administrative Support Specialist to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

Could this be you?

The Revenue Cycle Administrative Support Specialist plays a vital role to the success of the medical group. The Revenue Cycle Support Specialist will be responsible handling the day to day administrative tasks in relation to the revenue cycle. This is a multi-tasking position responsible for ensuring all daily work is completed and worked according to VMD's policies. The Revenue Cycle Administrative Specialist reports to the Manger, Integrated Revenue Cycle & Vendor Management.

How you can make a difference

Collaborative interaction with 3rd party vendors, finance team, shared services and other staff members for accurate processing of all assigned functions.
Following established protocols, review for accuracy and submit refund request to finance team in a timely manner.
Post refund check information in Athena to reflect appropriately to each patient account.
Timely and accurate documentation of any activity within a patient account is required for a complete and accurate audit trail.
Reports any abnormalities in relation to 3rd party vendors to Management in a timely manner.
Posts misc. payments received at local office and prepares deposit batches.
Report missing encounter data to Management on a weekly basis

Skills for success

Self-motivated:
energetic, self-starter; can work autonomously with limited direction.
Results oriented:
bias for action; demonstrated track record of achievement; drive for attainment of superior outcomes.
Flexible:
ably navigates within ambiguity; solution-oriented.
Analytical:
strong research, writing, analytical and critical reasoning skills.
Communication:
conveys thoughts and expresses ideas effectively both verbally and in writing; strong presentation skills.
Collaboration:
orientation to team-based work product and results.
Humility:
low ego; engenders trust; respectful

Experience to drive change

A minimum of 4 years of relevant back-end professional fee revenue cycle related experience.
High school diploma.
Prior experience in working with computer software including troubleshooting, analytical and problem-solving skills, decision making skills, stress management skills and time management skills.
Excellent command of practice management systems for billing and accounts receivable, spreadsheets, reporting applications, medical terminology, coding and office procedures.
Demonstrated success and skill in management of projects and meeting deadlines.
Must possess excellent communication skills, demonstrate the ability to work in a team environment, and be able to effectively manage multiple work processes simultaneously.
Have working knowledge of Microsoft Office products.

For Colorado Residents only:
The target hiring compensation range for this role is $21.80 to $25. At VillageMD, compensation is based on several factors including but not limited to education, work experience, certifications, location, etc. This role may be eligible for annual/quarterly bonus incentives (if applicable), and the selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan with company match.

About Our CommitmentTotal Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit,
/consumer.ftc.gov/JobScams or file a complaint at
/ftccomplaintassistant.gov/.

Read the full job description and apply online on the recuiter's web-site

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