Associate Patient Care Coordinator

  • Share :

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Family Medicine has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Working Hours: Monday through Thursday, 7:30AM - 5:00PM; Friday, 7:30AM - 12:00PM. Supervisor will determine schedule within the given hours. (40-hour work week)

Location: 3470 Centennial Blvd. Suite 210 Colorado Springs, CO 80907

Primary Responsibilities:

  • Obtain accurate and updated patient information, such as name, address, insurance information
  • Answer telephone calls promptly and courteously
  • Perform insurance verification at time of scheduling
  • Confirms and schedule appointments
  • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
  • Obtain patient signatures for required documents
  • Upload a valid Government issued state ID of patient and patient insurance cards
  • File and maintain medical records
  • Consistently correct registration work queue errors
  • Working daily in the claims edit work queue to correct registration errors for submission to insurance companies
  • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
  • Adhere to the standards identified via Sparq regarding Optum Employee Policies
  • Work cohesively with fellow employees to achieve specific team goals
  • Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
  • Comfortable working in high pace environment
  • Assure the continuity of care through scheduling and tracking systems
  • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
  • Notify clinical staff of schedule changes as they occur
  • Comply with administrative policies to ensure quality of care
  • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
  • Participate in orientation (scheduling segment) of new field employees and distribute updates and changes as needed
  • Perform other related duties and assignments as required
  • Organize and maintains medical records
  • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements
  • Complete new clinical competencies rolled out by the Educational Committee
  • Work independently
  • Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc. )
  • More information can be downloaded at: /uhg. hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED or higher
  • 1+ years of customer service or healthcare related experience
  • Intermediate level of proficiency in MS Word, Excel and Outlook, including the ability to use multiple web applications

Preferred Qualifications:

  • 1+ year of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
  • Knowledge of EMR software
  • Bilingual in Spanish and English

Soft Skills:

  • Ability to work independently and as a team, and maintain good judgment and accountability
  • Demonstrated ability to work well with health care providers
  • Strong organizational and time management skills
  • Ability to multi-task and prioritize tasks to meet all deadlines
  • Ability to work well under pressure in a fast-paced environment
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Colorado Residents Only: The hourly range for Colorado residents is $16. 00 to $28. 27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications.

Read the full job description and apply online on the recuiter's web-site

Find Jobs Hiring Now Near You!

Get Jobilize Mobile App

Get Jobilize Job Search Mobile App Now

Receive real-time job alerts and never miss the right job again

Get it on Google Play Download on the App Store
LPN - Licensed Practical Nurse

Cedars Healthcare Center


Licensed Practical Nurse - LPN - Senior Living CommunityFull Time Position 12hrs 6am-6pm (Tue, Wed, Friday Schedule) • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family...


Travel Nurse RN - PACU - Post Anesthesia Care 2,028 per week

Focus Staff


Focus Staff is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in Glenwood Springs, Colorado. & Requirements • Specialty: PACU - Post Anesthesia Care • Discipline: RN • Start Date: 02/11/2025 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type:...


Travel Surgical Technologist 2,120 per week

Focus Staff


Focus Staff is seeking a travel Surgical Technologist for a travel job in Glenwood Springs, Colorado. & Requirements • Specialty: Surgical Technologist • Discipline: Allied Health Professional • Start Date: 02/11/2025 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type:...


LPN - Licensed Practical Nurse

Cedars Healthcare Center

  • US - CO - CO - Golden

  • December 18, 2024


Licensed Practical Nurse - LPN - Senior Living CommunityFull Time Position 12hrs 6am-6pm (Tue, Wed, Friday Schedule) • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family...


LPN - Licensed Practical Nurse

Cedars Healthcare Center


Licensed Practical Nurse - LPN - Senior Living CommunityFull Time Position 12hrs 6am-6pm (Tue, Wed, Friday Schedule) • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family...


Travel Nurse RN - PCU - Progressive Care Unit 1,685 per week

Focus Staff


Focus Staff is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Englewood, Colorado. & Requirements • Specialty: PCU - Progressive Care Unit • Discipline: RN • Start Date: 02/24/2025 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment...


Registered Charge Nurse Ortho Acute

Intermountain Health


• Working with the department manager, the RN Charge Nurse provides leadership and clinical expertise on their respective shift and department. They coordinate unit resources to ensure appropriate staffing levels based on the unique needs of patients on the unit, both clinically and financially....


US Navy Diver

U S Navy

  • US - CO - CO - Denver

  • January 23, 2025


To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 Not many people can claim the ocean as their office. As a Navy Diver, your job will take you to the depths of the sea to perform underwater welding on ships, search harbors for impediments, retrieve sunken ship...


Travel LPN/Licensed Practical Nurse / LVN - Med Surg 1,471 per week - Urgently Hiring

Supplemental Health Care


Supplemental Health Care is seeking a LPN / LVN Med Surg for a travel job in Kremmling, Colorado. & Requirements • Specialty: Med Surg • Discipline: LPN / LVN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel Supplemental Health Care is...


Registered Nurse Med Onc

Intermountain Health


• The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing and evaluating care of patients. • The staff RN utilizes the nursing process by use of technology, therapeutic intervention, evidence-based practice and...


LPN - Licensed Practical Nurse

Cedars Healthcare Center


Licensed Practical Nurse - LPN - Senior Living CommunityFull Time Position 12hrs 6am-6pm (Tue, Wed, Friday Schedule) • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family...


Registered Nurse RN

Interim HealthCare

  • US - CO - CO - Niwot

  • January 24, 2025


• Location: Longmont, CO • Status: PRN, All Shifts • Hourly Rates: $38.00 - $41.00 per hour • Employee Status: We are NOT a 1099 company! As a w-2 employee, we handle all employer taxes and liability insurance. REGISTERED NURSE (RN) IN FACILITY STAFFING Not all nursing paths are the same-some are...


LPN - Licensed Practical Nurse

Cedars Healthcare Center


Licensed Practical Nurse - LPN - Senior Living CommunityFull Time Position 12hrs 6am-6pm (Tue, Wed, Friday Schedule) • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family...


Registered Nurse Med Surg Neuro Trauma

Intermountain Health


• The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing and evaluating care of patients. • Scope: • As a Registered Nurse (RN) at St. • Mary's Regional Hospital, you will be an essential part of our Neuro Trauma...


Registered Nurse Telemetry

Intermountain Health


• The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing and evaluating care of patients. • The staff RN utilizes the nursing process by use of technology, therapeutic intervention, evidence-based practice and...


LPN - Licensed Practical Nurse

Cedars Healthcare Center

  • US - CO - CO - Dupont

  • December 18, 2024


Licensed Practical Nurse - LPN - Senior Living CommunityFull Time Position 12hrs 6am-6pm (Tue, Wed, Friday Schedule) • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family...


RN - Registered Nurse

La Villa Grande Care Center

  • US - CO - CO - Fruita

  • January 21, 2025


LOCATION: La Villa Grande Care Center • POSITION: RN (Registered Nurse) • PAY : - $35.00 - $44.00 • SHIFTS AVAILABLE: PRN shifts • Join a great community that offers skilled living, memory care and rehab services and start IMMEDIATELY !!! • WE ALSO OFFER REFERRAL BONUSES - refer your friends and get...


LPN - Licensed Practical Nurse

Cedars Healthcare Center


Licensed Practical Nurse - LPN - Senior Living CommunityFull Time Position 12hrs 6am-6pm (Tue, Wed, Friday Schedule) • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family...


LPN - Licensed Practical Nurse

Cedars Healthcare Center


Licensed Practical Nurse - LPN - Senior Living CommunityFull Time Position 12hrs 6am-6pm (Tue, Wed, Friday Schedule) • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family...


Registered Nurse House Supervisor

Intermountain Health


• The House Supervisor is responsible for supervision of hospital activities and coordination between patient care areas and other departments for the delivery of safe and appropriate patient care for a specific shift. Job Summary: • As a Registered Nurse House Supervisor, you will provide essential...


Registered Nurse Ortho Acute

Intermountain Health


• The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing and evaluating care of patients. • The staff RN utilizes the nursing process by use of technology, therapeutic intervention, evidence-based practice and...


LPN - Licensed Practical Nurse

Cedars Healthcare Center

  • US - CO - CO - Eastlake

  • December 18, 2024


Licensed Practical Nurse - LPN - Senior Living CommunityFull Time Position 12hrs 6am-6pm (Tue, Wed, Friday Schedule) • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family...


Travel Interventional Radiology Technologist 2,484 per week

Ardor Health Solutions

  • US - CO - CO - Thornton

  • January 23, 2025


Ardor Health Solutions is seeking a travel Interventional Radiology Technologist for a travel job in Thornton, Colorado. & Requirements • Specialty: Interventional Radiology Technologist • Discipline: Allied Health Professional • Start Date: 02/03/2025 • Duration: 13 weeks • 40 hours per week •...


Travel Nurse RN - Med Surg 2,254 per week

Focus Staff


Focus Staff is seeking a travel nurse RN Med Surg for a travel nursing job in Glenwood Springs, Colorado. & Requirements • Specialty: Med Surg • Discipline: RN • Start Date: 02/11/2025 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours • Employment Type: Travel Focus Staff is seeking a Med...


Travel Nurse RN - Med Surg / Telemetry 2,086 per week

Magnet Medical

  • US - CO - CO - Pueblo

  • January 23, 2025


Magnet Medical is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Pueblo, Colorado. & Requirements • Specialty: Med Surg / Telemetry • Discipline: RN • Start Date: 02/03/2025 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel A...


LPN - Licensed Practical Nurse

Cedars Healthcare Center

  • US - CO - CO - Denver

  • December 18, 2024


Licensed Practical Nurse - LPN - Senior Living CommunityFull Time Position 12hrs 6am-6pm (Tue, Wed, Friday Schedule) • Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior residents? If so, we want YOU to be a part of our warm and welcoming family...


Emergency Department Technician -Emergency Department

Denver Health

  • US - CO - CO - Denver

  • January 19, 2025


We are recruiting for a motivated Emergency Department Technician -Emergency Department to join our team! We are here for life's journey. • Where is your life journey taking you? • Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:...