Associate Case Manager/Case Manager - Workforce Development Part-Time

Salary: See Position Description

Location : Colorado Springs, CO

Job Type: Part-Time

Job Number: 2500013

Department: Department of Human Services

Division: Adult & Family Services

Opening Date: 01/04/2025

Closing Date: 1/12/2025 11:59 PM Mountain

FLSA: Non-Exempt

Need more information on completing a job application? See the EPC Application process here.
Job Summary

Are you passionate about helping others in our community? Do you have a keen eye for detail and a strong sense of responsibility? Are you able to adapt and pivot to changing business needs? Do you like working in a dynamic team? If so, we have the perfect opportunity for you! As a Colorado Works Workforce Case Manager/Workforce Associate Case Manager you will play an important role in working with families to gain greater stability. In this position, you will be responsible for working with families to assess eligibility needs and provide resources to amplify their success. You will have the opportunity to empower families to overcome the challenges they meet on their journey to becoming self-sufficient and work to resolve concerns in a friendly, efficient, and empathetic manner. Your efforts will have a significant impact on the families we serve. Don't wait - Apply Today!

Associate Case Manager - Workforce Development (Part-Time)

Full Range: $21. 591 - $31. 313 Hourly

Hiring Range: $22. 596 - $24. 519 HourlyAnticipated Hiring Rate: $23. 100 HourlyCase Manager - Workforce Development (Part-Time)

Full Range: $23. 889 - $34. 635 Hourly

Hiring Range: $25. 000 - $27. 404 HourlyAnticipated Hiring Rate: $26. 250 Hourly

This position has an anticipated work schedule of Monday - Friday, 9:00am - 2:00pm, subject to change. Under FLSA guidelines, this position is non-exempt.

Please be advised this position may close on or after 01/06/2025 without advance notice, should we receive a sufficient number of qualified applications.

This position is responsible for case management of program participants, focusing on employment, upskilling, re-skilling, and self-sufficiency, which may include identifying and developing employment opportunities, training opportunities, and educational needs. Communicates to applicants and clients the purpose and expectations of the program. This position may be subject to grant funding. This position is part of the Case Manager - Workforce Development career progression series, which includes Associate Case Manager - Workforce Development and Case Manager - Workforce Development. An employee is eligible to advance to the next position within the series when the employee has met the criteria for advancement as notated within the job description and has received a recommendation from the Hiring Authority.
Essential Duties/Responsibilities

• Interviews applicants/clients and assists them in understanding and completing all required paperwork; assesses applicants for any employment barriers.
• Assists program clients in developing an Individualized Plan (IP), assessing, resolving, and removing any possible employment barriers. Advises clients on job development, training, and post-employment services. Monitors, evaluates, and tracks clients' progress toward meeting IP requirements and goals. Utilizes case management techniques to ensure IP engagement, re-assessing and re-evaluating clients' needs to move the client to a self-sufficiency status in a timely manner.
• Identifies required resources and develops an effective work plan; conferring with others as appropriate.
• Correctly and effectively documents work activities in program systems/databases.
• Cultivates relationships with community partners, encourages the use of the organization's services and programs, and reinforces the organization's position as a premier workforce training and development operation.
• Acquires and maintains a highly technical working knowledge of relevant laws, regulations, practices, theories, policies, standards, and protocols for applicable programs.
• Participates in special projects through committee involvement and program protocols.
• Prepares paperwork, data entry functions, and other processes in accordance with applicable rules, regulations, and policies; ensures accuracy and completion of case management duties in a timely manner.
• Monitors clients' work activity engagement and imposes sanction process if required.
• May coordinate the process for applicants/clients to obtain assistance through community support services, childcare, and other resources.
• Based on assignment, verifies public assistance eligibility factors through home visits and record assessment, and determines eligibility for various services. Reviews client eligibility, calculates eligibility, and investigates for child support, social security, and unemployment payments; assists clients in completing necessary paperwork to obtain outside income through these agencies.
• Attends and participates in training and educational workshops.
• Performs other duties as required.

• Based on assignment, verifies public assistance eligibility factors through home visits and record assessment, and determines eligibility for various services. Reviews client eligibility, calculates eligibility, and investigates for child support, social security, and unemployment payments; assists clients in completing necessary paperwork to obtain outside income through these agencies.

• Knowledge of applicable rules, regulations, and procedures. Knowledge of community assistance resources and agencies.
• High level of interpersonal skills and integrity to handle sensitive and confidential situations and information. Ability to provide excellent customer service.
• Proficient in Microsoft Office software: Word, Excel, PowerPoint, Outlook, etc.
• Ability to build strong working relationships, internal and external to the organization.
• Ability to remain sensitive to cultural diversity, race, gender, and other individual differences with customers.
• Ability to efficiently plan, schedule, and organize.
• Ability to assess situations.