VHNE Victim Advocate

City of Aurora
US - Colorado - Aurora
January 12, 2025

JOB LOCATION

15001 E Alameda Pkwy Aurora, Colorado 80012-1554

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

Make a difference in the lives of real people every day
Diverse community
Competitive total compensation package
Well-Funded General Employees Retirement Plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Victim Advocates are Career Service employees within the Aurora Police Department. Their primary focus is to perform crisis intervention work, both on-scene and follow-up contacts to provides support, intervention, information, and resources to victims of crimes, in accordance with the Crime Victim Rights Act in Colorado.

The hiring range for this position is $27. 22-$34. 02 hourly.

This is classified as VHNE (Variable Hour Non-Benefit Employee), where the selected candidate will work less than 29 hours per week. This position does not provide medical benefits. This position earns sick leave in accordance with the Healthy Families and Workplace Act.

The deadline to submit applications is Friday, January 24th, 2025 at 11:59pm. Please note, the City of Aurora will conduct ongoing screenings of applications on a first-come, first-serve basis; as soon as we determine a qualified pool of applicants exists, this position may be closed without notice.

PRIMARY DUTIES & RESPONSIBILITIES

Responds to crisis situations reported to the police department
Assesses victim needs and provides intervention, comfort, and/or referral to supportive agencies and for other services
Provides victim follow-up contact or initiates outreach contact
Provides referral information and facilitates financial compensation
Acts as liaison between victim and investigators or patrol officers
Assists victim during the investigative process
Works closely with judicial system personnel
Acts as liaison between victim and other agencies such as employer
Educates victims on their mandated rights
Aids in the return of victim's property
Provides victim with case status
Assists in training volunteers
Assists with education of police personnel regarding victim/witness services as well as the Victim Rights Act
Assists in providing training and education to outside agencies and community groups regarding victim related issues
Rotates on-call advocate responsibilities to provide 24 hour/7 day a week coverage
Must have a 30-minute response time to incidents within the City of Aurora
Performs additional duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

Associate degree in Human Services, Criminal Justice, Social Work, or directly related field

Experience:

Two (2) years of human services related experience
At least six (6) months of experience working with victims of a crime

Licenses and Certifications:

None

Preferred:

Bilingual, Spanish speaking skills highly desirable

Knowledge:

Victim related issues
Applicable state laws and the criminal justice system
Techniques of assessment and crisis intervention

Skills:

Strong interpersonal skills
Skill in making effective oral presentations
Strong human relations skills

Abilities:

Listen with a strong sense of compassion and empathy
Establish and maintain effective working relationships with employees, volunteers, victims, and citizens
Handle sensitive and stressful situations with tact and diplomacy
Communicate effectively both orally and in writing
Relate to people with a wide variety of needs and concerns while maintaining patience and understanding

WORKING CONDITIONS

Essential Personnel:

When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel

Physical Demands:

Sedentary physical work requiring ability to lift 10 pounds with or without assistance
Occasional lifting, carrying, walking, and standing
Hand/eye coordination to operate office equipment
Vision for reading, recording, and interpreting reports and other documents
Frequent speech communication and hearing to maintain communication with employees and citizens
Foot/eye coordination to operate a motor vehicle

Work Environment:

Essential duties performed primarily in an indoor office, public area setting, however depending on the nature of the call there may be some exposure to inclement weather, noise, and dust.
Teleworking may be available based on business needs

Equipment Used:

Frequently uses computer keyboard and telephone, fax machines, copiers and other equipment
Motor vehicle
This position may require the incumbent to occasionally use personal equipment (e. g. vehicle, cell phone, tools, etc. ) in the course of their employment.

For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Despite the changes .

Read the full job description and apply online on the recuiter's web-site

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