Claims Auditor II - Remote

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.

Position Summary Position Summary:


Under the supervision of the Director of Health Plan Operations, the Claims Auditor II will perform the following job functions:

• Audit Development and Processing:
  The Auditor II will be responsible for developing and processing audits, as assigned. The nature of audits that can be assigned to the Auditor II will range from basic to complex.
• Interdepartmental Liaison:
  The Auditor II will be responsible for supporting the Manager of the Audit Department, as directed, in liaising with other departments within Martin's Point. This support shall include, but not be limited to, collecting information from other departments necessary for audit processing, responding to requests for information from other departments, keeping informed about and involved with the Audit Department's activities which facilitate audit reviews conducted by other departments, and monitoring provider notification initiatives associated with audit activities.
• External Liaison:
  The Auditor II will be responsible, as assigned, for communicating with providers and other entities, outside of Martin's Point, either verbally or through written communications, regarding questions related to claims, claims audits or other matters directed to the Audit Department.
• Planning and Reporting:
  The Auditor II will support, as directed, the Manager of Audit in carrying out audit development planning, reporting, and root cause administration. In addition, the Auditor II will provide support for, and participate in, assigned presentations and special projects.

• Research regulatory authority to identify incorrect payment methodologies resulting in claims overpayments. Research skills are to include the abilities to perform and complete research of complex reimbursement policy issues.
• Analysis of program benefit documents to identify inconsistent claims payments or payment policies.
• Research, design, and development of audit formats to identify claims overpayment scenarios, from basic to complex.
• Liaise with departmental data analysts in the preparation, extraction and validation of data used in overpayment research and auditing activities.
• Support of auditors, regarding audit development activities and audit processing.
• Perform claims audits to identify and recover claims overpayments. The audits will range in classification from simple to complex.
• Prepare necessary summary materials for use by the Audit Department and other departments in audit finalization follow-up processes.
• Provide detailed support to other departments in connection with audit related activities.
• Participate, as directed, in developing root because analysis reports and remediation programs related to audit findings.
• Assist departmental management in the preparation of revenue projections, policies, technology recommendations and other departmental materials.
• Provide support to others within the company regarding claims administration, procedural coding and billing and related overpayment matters.
• Provide response and follow-up, either written or verbal, to audit related provider or other inquiries.
• Prepare reports and communications for management relating to claims overpayment and claims administration matters.
• Represent the Audit Department on interdepartmental committees and work-groups.
• Perform all other duties as assigned.

• Bachelor of Arts or Science degree or equivalent combination of education and relevant experience.
• 5 or more years of related medical claims auditing experience or equivalent experience.
• Detailed knowledge of CPT-4, ICD-9, HCPCS, and Revenue Coding required. Training related to ICD-10 is recommended.
• Strong computer skills including the use of data management programs such as Excel and Access. Strong proficiency in MS Office programs including Power Point is recommended.

• Certified Professional Coder (CPC) certification or other equivalent certification.

• Demonstrates an understanding of and alignment with Martin's Point Values.
• Excellent communications and interpersonal skills
• Demonstrated abilities to manage multiple projects and priorities and adapt easily in a rapidly changing environment
• Skilled at working independently as well as in a team environment
• Strong written and verbal communication skills
• Computer literacy
• Diplomacy and flexibility
• Strong analytical and problem solving skills
• Keen attention to detail
• Ability to be very focused
• Multi-tasking skills
• Strong interpersonal skills
• Ability to make effective verbal presentations