US - US
November 7, 2024
Thank you for considering a career at
Roper St. Francis Healthcare!
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Location:
Coastal Cardiology - Roper Mt. Pleasant Hospital at 3500 Hwy 17 North, Mt. Pleasant, SC 29466
Schedule:
Monday through Friday, from 8:00am to 4:30pm.
Summary of Primary Function/General Purpose of Position
The Medical Assistant Certified is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient's chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc. ) within the Medical Assisting scope and state guidelines.
Essential Job Functions
• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
• Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
• Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.
• Documents in electronic medical records (EMR) accurately and appropriately.
• Manages in basket messages in the electronic health record (EHR) under the Provider's verbatim instructions.
• May perform front desk workflows (i. e. , My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
• Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
• Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Active Medical Assisting certification from one of the following (required):
• Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
BLS Basic Life Support, American Heart Association (required)
Education
High School/GED (required)
Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina)
In South Carolina (completion of one of the below is required)
• An accredited medical assistant post-secondary education program
• A Career and technical education health sciences program approved by the South Carolina Department of Education
• A medical assisting program provided by a branch of the United States military
• A Medical assisting United States Department of Labor approved Registered Apprenticeship program
• A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam
Work Experience
Completion of externship or clinical lab training (preferred)
1 year of recent Medical Assisting experience (preferred)
Training
None
Language
Patient Population
Adults (18-64 years)
Geriatrics (65 years and older)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids. *
May be exposed to human blood and other potentially infectious materials. *
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
Prolonged periods of working alone.
• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs. ) x
Lifting/ Carrying (50-100 lbs. ) x
Push/ Pull (0-50 lbs. ) x
Push/ Pull (50-100 lbs. ) x
Stoop, Kneel x
Crawling x
Climbing x
Balance x
Bending x
Work Position
Sitting x
Walking x
Standing x
Additional Physical Requirements/Hazards
Manual dexterity (eye/hand coordination)
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Hazards
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts.
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Skills
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Interview patients to obtain medical information a.
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