Program Specialist-SCC Case Management

CSET's Sequoia Community Corps is seeking a highly motivated individual to provide clerical support for the Case Management Team. The right candidate will be able to work in a high-functioning environment with multiple programs. This individual will have experience in data entry, Microsoft Office, filing, office equipment, and will be a team player with a can-do attitude. Strong communication, writing, time management, comprehension, and ability to work with little to no supervision is a must. Experience in maintaining inventory is desired. Clean DMV and ability to be added to our vehicle insurance is required.

SCOPE OF WORK:

This position is responsible for providing clerical support to the Back2Work case management team. The incumbent of this position will be an independant person willing to work in a high-functioning environment with the ability to adapt frequently throughout the day. Ability to drive company vehicles is required.

ACCOUNTABILITIES:

• Maintain attendance records for all worksites
• Verify sign-in sheet counts
• Prepare and distribute monthly safety calendar
• Prepare program paperwork packets
• Update job board with new leads weekly
• Maintain safety gear and uniform inventory count
• Weekly sanitation of all commonly used work areas
• Clerical support for all program staff including making copies, filing, recordkeeping, etc.
• Distribution of uniforms
• Support staff during marketing, presentations, enrollments, etc. (E.g. Making copies of I9 documents during enrollments or assisting with set up/break down of orientation and safety presentations)
• Be a liaison between participants and staff
• Organize commonly used work areas
• Responsible for the safe use of any and all tools assigned to this position as well as the care and maintenance of all SCC-CSET tools and equipment
• Adhere to SCC discipline procedures and adherence to program goals and mission
• Help create positive crew morale and build teamwork by working alongside the leadership team
• Learn to complete all forms associated with accurate documentation of work performed
• May include: community service at community events, community outreach, and community education regarding environmental issues. The position will NOT include fundraising, political action, and/or advocacy.
• Performs other duties as assigned

SKILLS & ABILITIES:

• Ability to uphold company principles and practices to the highest degree and represent the agency in a professional manner
• Provide exceptional customer service for individuals from various backgrounds that includes efficient, precise, and courteous communication in a dignified environment
• Ability to speak effectively with groups of customers or employees of the agency and the general public
• Ability to develop and maintain effective working relationships with employers, co-workers, members of other agencies, and the general public
• Ability to deal with customers in a calm, professional, friendly, and patient manner
• Ability to work under pressure and work with different types of personalities
• Knowledgeable of modern office procedures and methods, is proficient in the use of a computer, Windows operating system including Microsoft Office applications (Word, Excel, and Access) and program databases
• Possess communication skills, research abilities, flexibility, and an ability to work well with others
• Ability to read and interpret documents
• Ability to write routine reports and correspondence
• Knowledge of the local labor market and employer expectations
• Possess excellent organizational skills and attention to detail
• Possess in-depth knowledge of all aspects of the various company programs and the ability to communicate policy information in a clear and detailed manner
• Ability to work effectively with minimal/no supervision
• Ability to communicate effectively both verbally and in written form

WORK CONDITIONS & ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position is typically situated in a standard office environment resulting in little exposure to the weather and requiring no unusual physical abilities.

• Must be able to sit, walk and stand for long periods
• Must have the visual ability to perform detailed work at close distances (computer screens).
• Must be able to bend, stoop and reach
• Must be able to exert physical effort in light to moderate work involving lifting, carrying, pushing,and pulling at least 50lbs
• Must be able to read, understand, and explain various forms and written material

DISCLAIMER STATEMENT:

The supplemental job description lists typical examples of work and is not intended to include every job and responsibility to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

It is our company policy to conduct fingerprint testing with each employee upon hire if they are assigned to work with our agency. Fingerprint status is a condition to employment with C-SET. Information obtained is kept confidential. Fingerprinting is obtained prior to job assignment and does not constitute an offer of employment.