Housing Focused Case Manager

Join Hope The Mission:
Where Compassion Meets Action!

Are you passionate about making a difference and eager to contribute to a meaningful cause?

At Hope The Mission, Our mission is to prevent, reduce, and eliminate poverty, hunger, and homelessness. We do this by offering immediate assistance and long-term solutions to community members.

Hope the Mission is seeking a Housing Focused Case Manager to join our Tiny Homes Chandler team and participate in this impactful journey. At Hope The Mission, you'll have the chance to be at the forefront of our mission, working alongside a talented group of professionals who are united by a shared vision of a better world.

See below info regarding details about this position's requirements as well as an overview of our full-time employee benefits:


Amazing Benefits are provided for all eligible staff!

• Employer-paid employee health benefits:
  (including teledoc). :
  Available to Part-Time Eligible and Full Time Employees!
• Dental, Vision & Life Insurance:
  Available to Part-Time Eligible and Full Time Employees!
• Five additional voluntary insurance packages:
  Available to Part Time Eligible and Full-Time Employees!
• Generous Paid Time Off:
  Enjoy a healthy work-life balance with paid time off for Full-time Employees to include:
  vacation, floating holidays, company paid holidays, and sick leave!
• Professional Development:
  We are committed to your growth with opportunities for training, workshops, and career development!
• Employee Assistance Programs!

• Understand and support the mission statement of Hope of the Valley Rescue Mission.
• Bachelor's Degree in Social Work or related field or three (3) years' experience working with the homeless or similar population (preferably in a housing related capacity) preferred.
• Must possess solid proficiency of Microsoft Office Suite.
• Excellent verbal and written communication skills. Must possess basic grammar and spelling skills.
• Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision.
• Excellent time management skills. Must possess the ability to meet deadlines and work with attention to detail.
• Must possess excellent problem-solving skills.
• Ability to interact with others professionally.
• Knowledge of Housing First, Harm Reduction, and Trauma-Informed principles preferred.
• Knowledge of HUD guidelines on Subsidized Housing Programs preferred.
• Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness preferred.
• Valid CPR/First Aid certification or ability to obtain within 30 days of hire.
• Must be TB-cleared prior to hiring.
• A criminal background check is required.
• Local travel may be required.
• A Valid CA driver's license is required.

• Responsible for providing support to homeless individuals in the following areas:
  housing focused case management, housing readiness, accessing housing assistance programs, completing housing applications, advocacy, housing search and placement, etc.
• Conduct CES assessment to determine appropriate permanent housing intervention and service needs
• Navigate persons to permanent housing placement or programs that will assist with safe and stable housing - Rapid Rehousing, DHS- Housing for Health, Homeless Section 8, Tenant-Based Supportive Housing, Housing Choice Voucher Program, HOPWA, VASH, Project Based Housing, SRO, Shared Housing, Low Income Housing, etc.
• Responsible to develop a Housing & Services Plan (HSP) to streamline participants towards permanent housing and specific goals
• Connect program participants to community resources that will support the goal of permanent housing acquisition (credit repair, legal aid, housing rights, etc. )
• Coordinate transportation for participants to housing appointments (Unit viewings, Housing Authority Interviews, etc. )
• Assist clients in obtaining move-in assistance resources as available (deposit assistance, furniture, etc. )
• Responsible to work in collaboration with shelter support Staff
• Follow-up with each participant on a regular basis to ensure they are making progress towards their goals
• Responsible for completing and maintaining current documents required for the client files, including assessments, individualized housing plans, case notes, housing applications, housing vouchers, lease agreements, exit reports, etc.
• Travel is required for this position.
• Develop and maintain professional working relationships with landlords, sober livings, and other housing providers to establish a "database" of available housing units.
• Attend and participate in Team Meetings, Trainings, Case Conferencing, CES Meetings, Coalition Meetings, Homeless Services Meetings, etc.
• Responsible for maintaining thorough and accurate records in both written form (hard copies) and through the Homeless Management Information System (HMIS) is required.
• Responsible for meeting specific performance outcomes for applicable LAHSA contracts.
• Submitting reports, documentation and connecting with outside agencies.
• Establish and/or maintain good rapport and working arrangements with co-workers, including the management team and other staff.
• Facilitate and supervise regularly scheduled departmental staff meetings and resident house meetings; Uphold all HOTV and LAHSA Rules, Regulations, and Policies.
• Use de-escalation and mediation techniques to help clients work through conflict.
• Other duties as assigned.