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Basic Purpose of Position:

The In-Service Engineering (ISE) Specialist utilizes their experience and specific system expertise (in conjunction with applicable aircraft or vendor published documentation) to provide appropriate guidance and direction (24/7) to Maintenance Operations Control (MOC), Tech Ops & Front-Line maintenance staff.

Regularly review fleet reliability, identify opportunities to improve reliability and provide recommendations with supporting business analysis.

Key Responsibilities:

Carry out all Daily Operational needs & Aircraft on Ground (AOG) Support

  • Review Maintenance Control's current open/active items and carry out appropriate follow-up (including action plans in conjunction with Tech Ops).
  • Review/action open alerts using TRAX (Jazz Maintenance Information system).
  • Carry out a daily review of Restrictive MEL (Minimum Equipment List) action plan & carry out appropriate follow-up (in conjunction with Tech Ops).
  • Provide corrective actions via memo Tech Alerts, TIB's (Technical Information Bulletin), Defects or other means as appropriate.
  • Provide support to Flt Ops group regarding technical queries as required.
  • Regulatory Review & Configuration Management.
  • Communicate and provide technical support to operational groups (Engineering, Quality, Flight Ops, etc.) with regard to aircraft mod status/configuration changes.
  • Participate in technical research, investigation, analysis and proposal generation as it relates to damage and repair, modifications, Service Bulletins and Airworthiness Directives.

Fleet Reliability

  • ISE Specialist focus on increasing long term fleet reliability for on-time performance, component MTBUR/MTBF (Mean time before unscheduled removal/ Mean Time before Failure), as well as perform periodical aircraft checks.
  • Liaise with manufacturers, vendors, other operator fleet counterparts.
  • Review and comment on Airworthiness Directives, Canadian Aviation Regulations (CAR) rule changes via Air Transportation Association of Canada (ATAC). Provide reliability information to support our cases.
  • Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
  • Other related duties as assigned.

Read the full job description and apply online on the recuiter's web-site

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