Vice President

MORTGAGE CONNECT LP
US - California - Santa Ana
January 14, 2025
Management

Please note this a HYBRID role out of our Santa Ana, CA Office location.

We are in the business of home ownership and are looking for a Vice President who will find a career home with us. This exempt role is perfect for someone who is a leader as you will be responsible for overseeing the productivity and daily operations of your department. Individuals in this role develop and implement strategies and tactics to increase communication between their department and all other departments.

What you will do

Act as a leader within the company

Lead a team and ensure management staff is performing the functions of their job descriptions
Managing the workload issues across their department and tracking their productivity
Oversee development of assignment, platform development, and operations
Ensure change management processes are followed so notices are updated timely
Ensure policies and procedures are followed and reviewed and updated, as appropriate
Perform other projects and special assignments

Build relationships

Establish rapports with the existing clients, to gain access into other business lines
Oversee operational team processes, results and client relationships
Produce and deliver client communications
Maintain existing relationships and accounts
All other duties assigned

What you will bring

BA/BS degree required
Strong customer service focus
Ability to manage individual contributors
Self-starter with exceptional problem solving and analytical ability
Proficient in MS Office
Clear verbal and written communication skills
Ability to work in fast- paced environment and meet deadlines
Self-motivated: ability to work with minimal supervision
Strong attention to detail
Ability to work both Independently and as part of a Team
Ability to solve problems as they arise
Ability to collaborate and build relationships
National Title and Escrow Experience Preferred
Escrow Officer/Escrow Manager Experience Preferred
5+ Years of Customer Service Required

If you have transferrable skills and feel like you would be a good fit, please don't hesitate to apply!

What we offer

Competitive payrates based on skills and experience
Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
Rest and relaxation: Paid holidays and generous PTO based on tenure
Community and Philanthropy: Paid volunteer time
Paid Maternity and Parental Leave
Contribute to your future: 401K plan and robust continuous learning opportunities
Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect/Title Connect is committed to offering a flexible work environment for this role. This is a hybrid role, with the in-office component based out of our office located in Santa Ana, CA. (Remote work is subject to Mortgage Connect's remote work policy and business needs.)

Read the full job description and apply online on the recuiter's web-site

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